22 Best Contact Management Software: A Full List

Comparison Criteria of the Best Contact Management Apps

When it comes to selecting the best contact management tool, there are several key factors to consider. Let us provide you with a summary of our evaluation criteria:

• User Interface (UI): We prioritize solutions that offer a clean and intuitive interface. It should be easy for your team to access customer data and track emails, deals, and conversations effortlessly.
• Usability: We look for tools that are both simple and effective. After a short onboarding process, your team should be able to utilize most of the tool's functions without any difficulty.
• Integrations: It's important to choose a solution that seamlessly integrates with other essential tools and platforms, such as email & SMS platforms, analytics and reporting tools, calendars, and conferencing tools.

Best Contact Management System: Prime Features To Consider

• Real-time data - The ideal solution should accurately record your team's interactions with prospects and customers, updating contact information in real-time as necessary.
• Segmentation - Look for software that enables you to segment your contact list based on various criteria, such as the contact's stage of awareness, history, purchases, tickets, or custom tags.
• Team Collaboration - It's crucial that your team can collaborate effectively to persuade leads and customers to take action.
• Detailed insights - The software should have the ability to analyze data and provide your team with actionable insights. This includes information on the contact's level of awareness, individual preferences, and response to past customer interactions.
• Integrations - Integrations play a vital role in contact management software, allowing you to collect social and other types of data from external sources.

By considering these criteria, you can confidently select the best contact management platform for your business needs.

Pipedrive

Pipedrive CRM is a user-friendly platform that is effortless to master. It is the creative web designer's secret weapon in the world of Customer Relationship Management. 

HubSpot

CRM was created ready for the modern world to help users run businesses and start selling. Moreover, it is the ultimate CRM for web designers, offering a versatile toolkit that improves client relationships.

Zoho

It is a web-based email marketing management service for small and medium businesses. It automates the entire marketing process - from managing your email marketing campaign to maintaining mailing lists.

Salesforce

Salesforce is an industry leader known for its mammoth feature set and endless customization options. The platform can adapt to any industry, from manufacturing to insurance. 

The 22 Best Contact Management Software Solutions in 2024

Streamlining contact management is crucial for the success of any organization. To achieve this, it is essential to find the best contact management software that can keep contact data organized, updated, and easily accessible.

With a wide array of options available, choosing the right software can be a daunting task. To simplify this process, we have compiled a list of the top 22 contact management solutions that are definitely worth considering.

1. Zendesk Sell

Zendesk Sell is a powerful contact management tool that ensures your contact data is always up to date and easily accessible. With this software, you can effortlessly track, manage, and engage with your customers, saving you time and effort. By automatically capturing information, Zendesk Sell eliminates the need for manual data entry. Additionally, its built-in analytics and integrations enhance its effectiveness as a contact management solution.

Notable features:

• Create smart contact lists for efficient segmentation and targeting.
• Gain complete visibility into prospects and customers with customizable sales pipelines.
• Receive real-time alerts for contact activity.
• Set up automatic email and task sequences with trigger-based actions.
• Monitor key performance metrics by generating custom dashboards using a user-friendly interface.

Pricing:

• Starting at just $19 per user per month.

2.  Zoho CRM

Notable Features:

• Access related tasks, documents, last interactions, and upcoming events in one convenient place. This streamlined interface ensures you have all the information you need at your fingertips.
• Say goodbye to manual data entry. Zoho CRM automatically logs all interactions, whether it's emails, calls, or meetings, against the respective contact records. 
• Stay on top of your contacts' activities with custom dashboards that offer real-time insights. Monitor key metrics, track progress, and make data-driven decisions to nurture and grow your relationships effectively.
• Zoho CRM's mobile app and offline access ensure you can find essential information anytime, anywhere. Whether you're on the go or without an internet connection, you'll remain connected to your contacts.
• Simplify your workflow with Zoho CRM's automation capabilities. Automate repetitive tasks, set reminders for follow-ups, and create efficient workflows that save you time and boost productivity.

Pricing:

• Pricing plans start from €14 per user per month.

3. Freshsales

Freshsales revolutionizes contact management by providing intelligent data capture and logging. With this powerful tool, you can effortlessly track contact data and communication records all in one place. The comprehensive 360° view of contact data empowers you to personalize your interactions and create meaningful connections. Stay on top of every conversation by seamlessly integrating your email inboxes with the application.

Notable Features:

• Gain insights with detailed activity timelines to track touchpoints.
• Automatically enrich contact records with publicly available data.
•  Utilize contact scoring to engage with high-value opportunities.
• Keep track of tasks, notes, and files related to contacts.
• Connect with contacts at the perfect moment using automated email sequences.

Pricing:

• Enjoy a free plan to get started.
• Paid plans start from just $9 per user per month.

4. Copper CRM 

Copper CRM is a highly effective tool that seamlessly integrates with Google Workspace. It is the perfect solution for businesses looking to keep their data synchronized across various applications. With Copper, you can easily manage your contacts, track deals, and monitor email communications all from one platform. Adding new prospects and organizing tasks has never been easier, resulting in improved efficiency for your business.

Notable Features:

• Access all emails, files, and notes related to your contacts in one convenient location.
• Add new contact records directly from Gmail or Google Calendar with ease.
• Automatically enrich contact records with essential information such as phone numbers, email addresses, and social media profiles.
• Tag and filter your contacts based on your preferred criteria for better organization.
• Stay updated with real-time interactions by accessing live activity feeds within contact profiles.

Pricing:

• This best contact manager software
  offers flexible pricing options, starting from just $23 per user per month.

4. BIGContacts

BIGContacts is a user-friendly CRM application that offers powerful automation capabilities. This innovative contact management software allows you to effortlessly track contact details, previous interactions, upcoming appointments, and transaction history all in one place. With its automated email campaign feature, you can deliver personalized messages to contacts based on their specific needs. Whether you run a big corporation or a small business, BIGContacts is the ideal solution for efficient contact management.

Notable features:

• Easily manage contact data, tasks, notes, and files from a single platform.
• Create automated drip email sequences to connect with contacts at the most opportune times.
• Assign tasks and effortlessly track them using visual calendars and to-do lists.
• Segment contacts into dynamic or static lists for improved organization.
• Stay informed about essential business metrics with comprehensive reports.

Pricing:

• Starting at $5 per user per month.

5. monday.com 

monday.com revolutionizes the way you manage customer information, tasks, and communications. By centralizing all these aspects, it empowers you to build stronger relationships with your clients through targeted and relevant interactions. With monday.com at the helm of your contact data, you can have peace of mind knowing that your customer experiences are in capable hands. This highly flexible software can be customized to match your unique business needs, allowing you to modify workflows, processes, pipelines, and more.

Notable features:

• Convenient access to contact cards, where you can effortlessly view related tasks, documents, recent interactions, and upcoming events all in one place.
• Automatic logging of all interactions against the respective contact records, ensuring that no valuable communication slips through the cracks.
• Real-time insights into your contacts, made possible by customizable dashboards that provide a comprehensive overview of their activities.
• The ability to find information anytime, anywhere, thanks to the convenience of a mobile app and offline access.
• Streamlined efficiency through the automation of repetitive tasks, reminders, and workflows.

 Pricing:

• A free plan is available to get you started.
• Paid plans start from just $10 per user per month.

6. Covve 

Covve is another best contact management tool that focuses on building meaningful relationships. With Covve, you can keep your contact data well-organized and never miss out on important communication opportunities. This intelligent software tracks engagement and provides actionable insights, helping you retain clients by offering personalized experiences. Additionally, Covve allows you to set up automated reminders for crucial tasks and events, ensuring that you stay on top of your contacts.

Notable features:

• Keep your data synchronized with your phone's contacts.
• Set up smart reminders for optimal engagement timings.
• Add notes to contact records for storing additional information.
• Access networking analytics data to optimize your contact management efforts.
• Easily add contacts to your system by scanning business cards.

Pricing:

• Covve offers a free plan to get you started.
• Paid plans start from just $9.99 per month.

7. Nimble 

Nimble is the perfect solution for small businesses looking to optimize their contact management. It offers a wide range of features that keep your contact data organized and up to date. With Nimble, you can easily access contact details, social media accounts, previous interactions, and upcoming appointments all in one place, allowing you to drive better engagement. By providing a comprehensive 360° view of your prospects and customers, Nimble makes it effortless to personalize your outreach efforts and create meaningful connections.

Notable features:

• AI-powered enrichment ensures that your contact records are enriched with essential information.
• Track email open and click rates to identify your most engaged contacts.
• Segment your contacts into lists for enhanced targeting.
• Utilize reporting and analytics capabilities to track the performance of your email campaigns.
• Get a visual representation of where every prospect stands with a comprehensive sales pipeline.

Pricing:

• Nimble offers pricing options, starting from just $19 per user per month.

8. Streak 

If you're looking for a reliable contact management tool that seamlessly integrates with Gmail, look no further than Streak CRM. This powerful tool provides a complete view of the contacts you're engaging with, including their relevant information and previous conversations, allowing you to deliver highly personalized solutions. Plus, with Streak working within your inbox, you'll never lose track of important conversations.

Notable features:

• Access all emails, calls, files, notes, and tasks related to your contacts in one convenient location.
• Easily sort and filter through contact data for efficient organization.
• Get a detailed activity timeline that includes interactions across different channels.
• Create custom workflows to enhance your team's productivity and streamline processes.
• Automatically enrich contact records with relevant company details for better context.

Pricing:

• Streak CRM offers a free plan, perfect for getting started.
• Paid plans start from $15 per user per month.

9. Bigin 

Bigin CRM empowers you to gather and analyze valuable customer behavior data, enabling you to personalize future interactions effectively. With this powerful software, you can effortlessly manage your contact data and create highly tailored campaigns that strengthen relationships. Bigin also offers advanced contact segmentation, allowing you to deliver the most relevant messages to your targeted audience.

Notable features:

• Automatically segment contacts based on their behavior, ensuring targeted engagement.
• Create personalized and engaging campaigns across multiple channels.
• Analyze the source of incoming traffic and efficiently sort contacts accordingly.
• Access detailed reports to enhance the effectiveness of your operations.
• Set up custom interactions based on contact data and activity to drive meaningful connections.

Pricing:

• Enjoy a free plan to get started.
• Paid plans start from $1,350 per month.

10. HubSpot 

HubSpot CRM goes above and beyond by enriching your database with valuable information about your contacts, resulting in more personalized interactions. Not only does this tool help you schedule tasks, manage support tickets, and follow up with prospects at the perfect moment, but it also provides valuable insights into your business processes through its powerful analytics capabilities.

Notable features:

• Stay on top of all your conversations with a convenient universal inbox.
• Allow prospects to easily schedule meetings that seamlessly sync with your calendar.
• Nurture more leads with personalized bulk email campaigns tailored to their specific needs.
• Gain valuable insights into customer behavior and analyze trends with intuitive reporting dashboards.
• Keep a detailed record of emails and calls, automatically logged against the respective contact records.

Pricing:

• HubSpot CRM offers a free plan to get started.
• Paid plans start from $45 per month.

11. Salesforce

Salesforce stands out as a top-notch CRM tool that seamlessly merges contact and sales management, driving unparalleled conversions. Its cloud-based solution is highly favored by organizations thanks to its enterprise-grade features. With Salesforce, you have the freedom to customize the software to your exact specifications, adapting it to suit your unique needs. Additionally, the robust reporting module empowers you to gain a firm grasp on your business data, enabling you to make informed decisions.

Notable features:

• Effortlessly manage contact data across multiple channels from a centralized location.
• Enhance customer profiles by enriching them with data sourced from various platforms.
• Automate workflows and repetitive tasks to boost productivity and efficiency.
• Receive instant notifications for contact activities, such as email opens or clicks.
• Leverage AI-powered recommendations to optimize your processes and achieve better results.

Pricing:

• Starting at just $25 per user per month, Salesforce offers a pricing structure that caters to your budget and needs.

12. Pipedrive

Pipedrive CRM is an exceptional best contact manager software that streamlines access to all your essential data in one centralized location. This software offers a visually appealing sales pipeline with a user-friendly drag-and-drop interface, allowing you to effortlessly track and manage available opportunities. With Pipedrive, you have the flexibility to store relevant information using custom fields, modify sales stages, and effectively stay on top of all your prospects.

Notable features:

• Seamlessly track calls, emails, meetings, tasks, and notes associated with your contacts all in one place.
• Segment and sort leads into distinct lists for better targeting and improved efficiency.
•  Build and monitor multiple custom sales pipelines to ensure you're always up to date with your ongoing deals.
• Say goodbye to mundane tasks by automating repetitive activities like data entry and sales follow-ups, allowing you to focus on more critical aspects of your business.
• Gain access to detailed reports that provide valuable insights, empowering you to make accurate business forecasts.

Pricing:

• Pipedrive offers a range of pricing options, starting from just $14 per user per month.

13. Insightly

Insightly empowers you to effortlessly manage your sales, marketing, and customer service activities all within one platform, eliminating the need to switch between different tools. It serves as a highly effective solution for optimizing your contact data management efforts, allowing you to create consistent and satisfying experiences for your customers. Insightly also provides reliable reporting capabilities, helping you track your performance and make data-driven decisions.

Notable features:

• Gain a deeper understanding of your contacts' organizational structure through relationship linking.
• Create automated workflows with multiple rules and steps to streamline your processes.
• Ensure the security of your business data with user roles, sign-on verification, and authorization.
• Leverage the intuitive drag-and-drop functionality to create custom real-time data dashboards.
• Customize workflows and views according to your specific business needs.

Pricing:

• Enjoy a free plan to get started.
• Paid plans start from $29 per user per month.

14. SugarCRM 

SugarCRM is a strong contact management software that can be customized to perfectly align with your specific requirements. By automating essential business processes, it empowers you to achieve your goals with unmatched efficiency. With SugarCRM, capturing and qualifying leads becomes a breeze. Moreover, this tool ensures compliance with data storage and management security protocols, guaranteeing the safety of your valuable information.

Notable features:

• Create engaging multi-step campaigns to nurture stronger and more meaningful relationships with your contacts.
• Stay updated with real-time alerts and gain valuable insights into your contacts' behaviors and preferences.
• Streamline your organizational productivity by automating processes and eliminating manual tasks.
• Enhance data management with user access permissions, ensuring secure and controlled access to sensitive information.

Pricing:

• Starting at $49 per user per month.

16. Airtable

Airtable is a dynamic and highly customizable database platform that transforms the way businesses organize, track, and manage their contacts. Unlike traditional contact management tools, Airtable offers a unique blend of spreadsheet-like flexibility and relational database power, making it an ideal choice for businesses of all sizes looking to take control of their contact data.

Notable features:

• Design your contact database with complete flexibility. Define custom fields, including text, dates, attachments, and more, to store all the information that matters to your business. 
• Airtable offers a variety of views, including grid, calendar, and gallery views, which can be tailored to suit your preferred way of managing contacts. 
• Collaborate seamlessly with your team on contact management. Airtable allows multiple users to access and update contact records simultaneously, ensuring that everyone has real-time access to the most up-to-date information.
• Integrate Airtable with other apps and services you use daily, such as email marketing platforms, CRM systems, or productivity tools. 
• Create automation rules within Airtable to save time on repetitive tasks. 
• As your business grows and your contact list expands, Airtable grows with you. 

Pricing:

• Free plan available.
• Paid plans start from $20 per seat per month.

17. Keap

Keap, formerly known as Infusionsoft, is a comprehensive contact management and marketing automation platform designed to help businesses organize, nurture, and engage with their contacts effectively. Keap is particularly known for its robust CRM capabilities and its ability to streamline various aspects of contact management.

Notable features:

• Organize your contacts in a centralized database. You can store detailed information about each contact, including their contact details, interactions, purchase history, and more. 
• Segment your contacts based on various criteria such as demographics, behaviors, and interactions. 
• With Keap, you can automate your marketing campaigns, including email marketing, lead nurturing, and follow-up sequences. 
• Keap includes tools for managing tasks and appointments related to your contacts. 
• Keap provides lead capture forms that you can embed on your website or landing pages. 
•  If you run an e-commerce business, Keap integrates seamlessly with various e-commerce platforms, allowing you to manage orders, track customer purchases, and send order-related communications.
• Keap offers analytics and reporting tools to track the performance of your marketing campaigns, email open rates, conversion rates, and more. 

Pricing:

• Starting at $159 per month.

18. Creatio

Creatio is a powerful and adaptive platform tailored to help businesses effectively manage and nurture their relationships with contacts. With a primary focus on optimizing contact-related processes, Creatio equips organizations with the tools they need to enhance customer engagement, automate repetitive tasks, and improve overall operational efficiency.

Notable features:

• Creatio offers a holistic view of each contact, consolidating all pertinent information in a single location. 
• Effortlessly segment contacts based on various criteria such as demographics, behavior, or purchase history. 
• Creatio includes robust task and activity management tools, allowing you to efficiently schedule follow-ups, appointments, and reminders. 
• Seamlessly integrate your email marketing efforts with Creatio, enabling you to send targeted email campaigns, monitor engagement metrics like opens and click-through rates, and automate responses based on recipient actions.
• Creatio's advanced workflow automation capabilities empower you to automate recurring tasks and processes.
• Gain valuable insights into your contact management strategies through Creatio's comprehensive analytics and reporting tools.
• Creatio is designed to seamlessly integrate with various other tools and applications your business relies on, including email clients, calendars, and marketing automation platforms. 

Pricing:

• Custom pricing.

19. Zendesk

Zendesk, primarily known as a customer service and support platform, also offers robust contact management capabilities that can help businesses effectively organize and engage with their contacts. While Zendesk is renowned for its customer service functionalities, it provides a valuable set of features for managing and maintaining meaningful relationships with contacts.

Notable features:

• This best contact manager software consolidates all contact information into a centralized database. This includes contact details, communication history, support interactions, and more. 
• Zendesk's ticketing system allows businesses to track and manage interactions with contacts efficiently. 
• Access contact history and add notes to provide context for each interaction. 
• Zendesk's knowledge base functionality allows businesses to create and maintain a repository of helpful articles and resources. 
• Zendesk supports omnichannel communication, allowing businesses to engage with contacts via email, chat, social media, and phone—all from a single platform. 
• Zendesk integrates with various third-party applications and tools, including CRM systems, marketing automation platforms, and e-commerce solutions, to ensure seamless data flow and synchronization across your tech stack.

Pricing:

• Starting at $55 per user per month.

20. Nutshell

Nutshell is a user-friendly and versatile contact management software that equips businesses with the tools needed to efficiently organize, nurture, and engage with their contacts. With a particular focus on simplifying contact-related processes, Nutshell empowers organizations to enhance customer relationships, automate repetitive tasks, and optimize overall operational efficiency.

Notable features:

• Nutshell provides a centralized and organized database for storing contact information. 
• Easily segment contacts based on various criteria such as demographics, behaviors, or purchase history. 
• Nutshell seamlessly integrates with popular email platforms, allowing you to send and receive emails directly within the software. 
• Nutshell offers task management features that enable you to schedule follow-ups, set reminders, and assign tasks to team members.
• For sales-focused businesses, Nutshell includes a sales pipeline feature. It allows you to track leads and deals, monitor progress, and manage the entire sales process from initial contact to conversion.
• Nutshell provides customizable dashboards and reporting tools that allow you to track and analyze contact-related metrics. 

Pricing:

• Starting at $16 per user per month.

21. Maximizer CRM

Maximizer CRM is a comprehensive and highly adaptable platform designed to empower businesses in effectively managing and nurturing their contact relationships. With a primary focus on optimizing contact-related processes, Maximizer CRM equips organizations with the tools they need to enhance customer engagement, automate repetitive tasks, and optimize overall operational efficiency.

Notable features:

• Maximizer CRM offers a centralized repository for storing and organizing contact information. 
• Log and track all communication and interactions with contacts. Whether it's emails, calls, meetings, or social media interactions, you can ensure that every touchpoint is recorded and easily accessible.
• Maximizer CRM includes robust task and activity management tools that enable you to schedule follow-ups, set reminders, and assign tasks to team members. 
• For sales-focused businesses, Maximizer CRM offers a comprehensive sales pipeline feature. It allows you to track leads, opportunities, and deals, ensuring that you can manage the entire sales process from initial contact to successful conversion.
• Maximizer CRM offers a mobile app that enables you to access contact information, update records, and manage tasks from anywhere. 

Pricing:

• Custom pricing.

22. ActiveCampaign

ActiveCampaign is a versatile and powerful platform that excels in contact management, offering businesses a comprehensive solution to effectively organize, engage with, and nurture their contacts. With a strong emphasis on automation and personalization, ActiveCampaign empowers organizations to enhance customer relationships, streamline marketing efforts, and optimize overall operational efficiency.

Notable features:

• ActiveCampaign's automation capabilities allow you to create intricate workflows that automate marketing, sales, and customer engagement processes. You can set up triggered actions, such as sending emails, assigning tasks, and updating contact records, based on specific behaviors or events.
• ActiveCampaign offers robust email marketing tools, including email design, scheduling, and tracking. 
• Streamline task management and sales processes by automating repetitive tasks, follow-ups, and lead nurturing sequences. 
• Customize your marketing content and messages with dynamic content blocks that adapt to each contact's preferences and behavior. 
• Gain valuable insights into your contact management efforts with ActiveCampaign's robust analytics and reporting tools. 

Pricing:

• Starting at $19 per user per month.

To Sum Up

Powerful CRM System

4.7

Let monday sales CRM do the grunt work while your team stays focused on high-level tasks, such as creative projects, business strategy, and relationship building. 

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Is monday sales CRM easy to use?

Just like any other CRM out there, it has its learning curve but its user-friendly interface makes it easy for anyone on the team to use without needing any prior technical knowledge or experience.

What are the benefits of monday CRM?

You can communicate with customers, visualize and analyze customer data, and use dashboards and templates to simplify operations. monday sales CRM offers loads of scalability, enabling small businesses to run and manage any workflow.

What makes monday sales CRM unique?

monday sales CRM is a visual platform, so that's what makes it such a simple and easy tool to use for any team or organization. Teams can be overwhelmed by dealing with multiple tasks and timelines. The platform dashboards allow anyone to navigate it easily. Despite its simplicity, the platform is just as powerful.

In conclusion, selecting the right contact management solution is crucial for businesses aiming to efficiently organize, engage with, and nurture their contacts. Our evaluation criteria prioritize user interface, usability, and integrations, ensuring that the chosen platform meets your business needs seamlessly.

The 22 contact management solutions outlined in this list offer a diverse range of features and pricing options, catering to various business sizes and requirements. Whether you're looking for a user-friendly CRM like BIGContacts, a versatile platform like monday.com, or advanced contact enrichment with Covve, there's a solution for every need.

From Freshsales' intelligent data capture to Streak's seamless integration with Gmail, these tools provide unique advantages. Bigin's advanced contact segmentation, HubSpot's personalized bulk email campaigns, and Salesforce's enterprise-grade features offer specialized solutions.

Pipedrive's visually appealing sales pipeline, Insightly's all-in-one platform, and Zendesk Sell's omnichannel communication capabilities provide versatile contact management options. SugarCRM's automation, Zoho CRM's customization, and Airtable's flexibility cater to diverse requirements.

Keap's marketing automation, Creatio's process optimization, and Nutshell's simplicity offer distinct advantages. Maximizer CRM's task management, ActiveCampaign's automation, and Zendesk's customer support capabilities round out the list.

Ultimately, the best contact management solution for your business will depend on your specific needs, budget, and preferences. By considering the features and pricing options of these best contact management apps, you can confidently make an informed choice that will enhance your contact management efforts and help you build stronger relationships with your contacts in 2023 and beyond.