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“We have to constantly be creating value in every interaction with the customer” – an interview with David Brock
Today, we present you an interview with David Brock, Author "Sales Manager Survival Guide," CEO at Partners In EXCELLENCE,...
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Interview with Ginger Conlon: “Today Many Marketers Talk More About A Holistic View of Customers”
Ginger Conlon shares with us her professional view on customer relationships strategy, approaches to social media and content...
An Interview With Yuping Liu-Thompkins: “Competence in CRM Can Contribute Many Things to Business Growth”
Learn more about the role of CRM in business growth with Yuping Liu-Thompkins, a tenured professor at Old Dominion University, a...
‘Data is a king, at the end of the day the person with the best data wins’ – an interview with Colin Taylor
Colin Taylor shares stories of his successful career path as well as gives practical insights on how to improve productivity and...
Interview with Chad Stewart: ‘There Are Many Reasons to Explore CRM’
Today we talk with Chad Stewart, a founder and chief software adviser at Smart Thoughts LLC. In this interview, he shares his...
An Interview with Bill Quiseng: “Taking care of a customer and caring for the customer are not the same thing”
We present you an interview Bill Quiseng, Chief Experience Officer at billquiseng.com and customer service blogger. He guides us...
‘Implementing a CRM Requires Motivation’ – In-Depth Interview with Gareth Cartman
Today we present you interview with Gareth Cartman, a director of digital marketing at Clever Little Design and seasoned expert in...
‘Companies must offer their employees the tools needed to succeed’- an Interview with Stacey Cogswell
Stacey Cogswe guides us through the main points of her professional background, and emphasize how you can benefit with Salesforce...
An Interview with Bob Thompson: “… perception is reality. What the customer thinks and feels is paramount.”
It is hard to immediately turn your organization into a customer-driven one and you need some guidance.That is why we present an...