Overview

If you're looking for a customizable CRM system with advanced (and affordable) marketing tools, Act! is a good choice. For more than 30 years, Act! has been finetuning its product and implementing new features based on the clients' needs. In some ways, the platform shows its age, such as the dated UI. But it doesn't lack for new and innovative marketing tools.
Greenrope is a cloud-based software product that offers a single platform for CRM and marketing automation to assist in the alignment of marketing, sales, and operations. Using built-in templates and simple tools, users can construct compelling landing sites and email campaigns. Connect your social network accounts, e-commerce site, event registration, mobile marketing platform, and analytics platform to gain a comprehensive view of each prospect. For organizations migrating from a non-integrated solution, Greenrope provides a credit to cover contract termination fees.

Ease of use

Act! does not rate highly for user-friendliness. Virtually no aspect of the tool is intuitive, including setting up your homepage and dashboards. You will require training or at least a video session just to get up and running. Act! has a gray, dated look and feel and clunky navigation. The interface also feels crowded, and it's hard to find what you need. The CRM features powerful marketing tools, but none of them are easy to use--even once you've learned how to operate them. Competitors like HubSpot and Keap offer similar tools that are simple to use. However, Act! is much more economical. This CRM presents a clear line in the sand--do you prefer usability or affordability? Almost no other CRM provides the extensive marketing features for this price tag.
The system itself is very easy to use and you don't need to have a technical knowledge background to get started. Moreover, the team is all very helpful and is always ready to give different suggestions to suit your needs. It has a neat and easy to use user interface. It does not charge per user unlike other software of the same genre. For improved creativity and conductivity, its dashboards can be customized with different colors, icons and styles. It is an affordable alternative to many software of its nature and is constantly improving with every update.

Support

Several support channels are available via email, chat, and phone. In addition, Act! has a Quick Start Guide with the steps for the initial setting-up of the system. It gives you information on how to create new contacts, groups, and opportunities and how to import your data and set up marketing automation. There is also an extensive video library of tutorials. The Act! a blog is another helpful tool with tips on developing your business and building up a successful strategy.
As a GreenRope user, you have access to their friendly and professional support team 24 hours a day, 7 days a week. Call them, chat online, email, or use their ticketing system. They are always able to assist you. They take pleasure in their support and strive to provide you with the best in the business. With a GreenRope subscription, you have full access to all Sales, Marketing, and Operations capabilities. At every subscription level, everything is always included.

Who is it for?

Act! is best for small to medium-sized businesses that want advanced marketing tools at a fraction of the cost. Act! CRM will help you apply the right marketing strategy and multiply the number of your clients. API-supported software gives you the chance to integrate any app even if the system does not manually support it. However, users should allow for a significant learning curve and training time. You can try it free for 14 days to see if the system's benefits outweigh the outdated UI.
GreenRope is a customer relationship management (CRM) solution designed for small business owners in all industries who want to combine their email marketing, sales, social media, event, and project management into a single cloud-based platform.

Ease of Use

3.7
3.8

Support

3.5
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison

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