Overview

If you're looking for a customizable CRM system with advanced (and affordable) marketing tools, Act! is a good choice. For more than 30 years, Act! has been finetuning its product and implementing new features based on the clients' needs. In some ways, the platform shows its age, such as the dated UI. But it doesn't lack for new and innovative marketing tools.
It provides simple, easy-to-use CRM tools for small firms wishing to get visibility into and improve the management of their sales process. Less Annoying CRM focuses on this experience, making every step of the process as simple as possible, from price to using the product to getting support. Less Annoying CRM provides basic CRM capabilities like contact tracking, lead and pipeline management, and the ability for customers to add customized data fields that are specific to their organization. Less Annoying CRM focuses on developing solutions that businesses require without the complexity that comes with extra functionality. Less Annoying CRM costs $15 per user every month, with no contracts or limitations. There is only one service tier, however customers can enhance Less Annoying CRM's functionality with a few integration choices, including Mailchimp, Google Calendar, and Outlook Calendar.

Ease of use

Act! does not rate highly for user-friendliness. Virtually no aspect of the tool is intuitive, including setting up your homepage and dashboards. You will require training or at least a video session just to get up and running. Act! has a gray, dated look and feel and clunky navigation. The interface also feels crowded, and it's hard to find what you need. The CRM features powerful marketing tools, but none of them are easy to use--even once you've learned how to operate them. Competitors like HubSpot and Keap offer similar tools that are simple to use. However, Act! is much more economical. This CRM presents a clear line in the sand--do you prefer usability or affordability? Almost no other CRM provides the extensive marketing features for this price tag.
While it misses several complex functionality and does not have a mobile app, this platform has one of the most user-friendly interfaces in CRM. For startups, the contact management system is simple to use. Each customer receives a simple contact card that includes personal information such as email address, phone number, and work title, as well as additional information such as lead progress, group affiliation, and purchase history. Furthermore, the calendar view makes collaboration with your team a breeze. You'll be able to see what everyone is working on, arrange meetings with Google Calendar integration, and manage projects across the team. Moreover, because of the straightforward style and colorful layout, it will be simple to navigate the system and speed up the process.

Support

Several support channels are available via email, chat, and phone. In addition, Act! has a Quick Start Guide with the steps for the initial setting-up of the system. It gives you information on how to create new contacts, groups, and opportunities and how to import your data and set up marketing automation. There is also an extensive video library of tutorials. The Act! a blog is another helpful tool with tips on developing your business and building up a successful strategy.
There are numerous ways to contact Less Annoying CRM's support team. Every customer (even free trial participants) can get free, individualized help by phone during the week from 9 a.m. to 5 p.m. CST, or by email or screen sharing. Take a look at Less Annoying CRM's simple FAQ page for quick answers to any other questions. It covers anything what you need to know.

Who is it for?

Act! is best for small to medium-sized businesses that want advanced marketing tools at a fraction of the cost. Act! CRM will help you apply the right marketing strategy and multiply the number of your clients. API-supported software gives you the chance to integrate any app even if the system does not manually support it. However, users should allow for a significant learning curve and training time. You can try it free for 14 days to see if the system's benefits outweigh the outdated UI.
Less Annoying CRM is an excellent choice for small organizations looking for a no-fuss CRM solution to manage their sales pipeline. Rather than attempting to integrate everything into a single complex system, Less Annoying CRM focuses on doing one thing really well: maintaining client interactions. Less Annoying CRM provides features for contact management, lead tracking, collaboration, task management, and collaboration management to businesses. Less Annoying CRM also provides basic customization choices, making it easier for small businesses to track the information they need about prospects and customers.

Ease of Use

3.7
4.9

Support

3.5
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison