Overview

If you're looking for a customizable CRM system with advanced (and affordable) marketing tools, Act! is a good choice. For more than 30 years, Act! has been finetuning its product and implementing new features based on the clients' needs. In some ways, the platform shows its age, such as the dated UI. But it doesn't lack for new and innovative marketing tools.
Sales Junction is a web-based CRM application designed to satisfy the expectations of small businesses. It may be used to enhance lead conversions as well as to eliminate mistakes and inconsistencies in client data. Because it does not require any on-site installs, Sales Junction is an ideal online solution for budget IT workers. Simply put, it keeps the teams and groups organized and productive.

Ease of use

Act! does not rate highly for user-friendliness. Virtually no aspect of the tool is intuitive, including setting up your homepage and dashboards. You will require training or at least a video session just to get up and running. Act! has a gray, dated look and feel and clunky navigation. The interface also feels crowded, and it's hard to find what you need. The CRM features powerful marketing tools, but none of them are easy to use--even once you've learned how to operate them. Competitors like HubSpot and Keap offer similar tools that are simple to use. However, Act! is much more economical. This CRM presents a clear line in the sand--do you prefer usability or affordability? Almost no other CRM provides the extensive marketing features for this price tag.
It is simple to use, adaptable, and intuitive. Sales Junction has become easier to use and modify with time, and the support is just fantastic. They are timely, polite, and receptive to program improvement recommendations.

Support

Several support channels are available via email, chat, and phone. In addition, Act! has a Quick Start Guide with the steps for the initial setting-up of the system. It gives you information on how to create new contacts, groups, and opportunities and how to import your data and set up marketing automation. There is also an extensive video library of tutorials. The Act! a blog is another helpful tool with tips on developing your business and building up a successful strategy.
Real people providing real support. Support is available via email and over the phone. Other help options include online case submission, knowledge base and video tutorials.

Who is it for?

Act! is best for small to medium-sized businesses that want advanced marketing tools at a fraction of the cost. Act! CRM will help you apply the right marketing strategy and multiply the number of your clients. API-supported software gives you the chance to integrate any app even if the system does not manually support it. However, users should allow for a significant learning curve and training time. You can try it free for 14 days to see if the system's benefits outweigh the outdated UI.
SalesJunction provides web-based sales force automation (SFA) and customer relationship management (CRM) to small and midsize businesses with sales and customer support teams. It is designed to help special food providers, realtors, architects, creative companies, attorneys, consultants, contractors, hotels, developers, distributors, manufacturers, service providers and also for many other startup businesses.

Ease of Use

3.7
4.5

Support

3.5
4.7

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
no

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison