Overview

If you're looking for a customizable CRM system with advanced (and affordable) marketing tools, Act! is a good choice. For more than 30 years, Act! has been finetuning its product and implementing new features based on the clients' needs. In some ways, the platform shows its age, such as the dated UI. But it doesn't lack for new and innovative marketing tools.
Streak's customizable workflows allow you to track multiple activities (such as sales, hiring, and project management), as well as manage distinct client profiles by organizing all of their essential contact information, personal characteristics, and related information. Streak also provides a variety of other features to help you be more efficient, such as mail merge, email tracking, and pre-written templates. You can also assign tasks, create reminders, and share pipelines to help your organization collaborate.

Ease of use

Act! does not rate highly for user-friendliness. Virtually no aspect of the tool is intuitive, including setting up your homepage and dashboards. You will require training or at least a video session just to get up and running. Act! has a gray, dated look and feel and clunky navigation. The interface also feels crowded, and it's hard to find what you need. The CRM features powerful marketing tools, but none of them are easy to use--even once you've learned how to operate them. Competitors like HubSpot and Keap offer similar tools that are simple to use. However, Act! is much more economical. This CRM presents a clear line in the sand--do you prefer usability or affordability? Almost no other CRM provides the extensive marketing features for this price tag.
The Streak platform is fully based in Gmail and seems to be a sophisticated spreadsheet. When you read an email, you can see both your pipeline and processes. Because you don't have to move between windows and logins, this saves users a lot of time. Streak CRM is designed to support sales, customer service, and project management teams. It may, however, be fully adapted to your specific business situation. The pipelines are completely configurable, allowing you to design your own stages and fields. Colors, custom fields, and stages may also be used to adapt project management and workflows to your business operations.

Support

Several support channels are available via email, chat, and phone. In addition, Act! has a Quick Start Guide with the steps for the initial setting-up of the system. It gives you information on how to create new contacts, groups, and opportunities and how to import your data and set up marketing automation. There is also an extensive video library of tutorials. The Act! a blog is another helpful tool with tips on developing your business and building up a successful strategy.
Streak CRM provides its users with Streak University, where you can find a range of informative videos to find the solution to your issues. You can get advice or answers from Streak’s team on troubleshooting, integrations, pipelines questions and more. You can leave your question on their forum or simply read the FAQs section. Besides, you can fill in the contact form and connect with the support team of Streak company.

Who is it for?

Act! is best for small to medium-sized businesses that want advanced marketing tools at a fraction of the cost. Act! CRM will help you apply the right marketing strategy and multiply the number of your clients. API-supported software gives you the chance to integrate any app even if the system does not manually support it. However, users should allow for a significant learning curve and training time. You can try it free for 14 days to see if the system's benefits outweigh the outdated UI.
Streak is a lightweight CRM that is suited for start-ups, small/medium enterprises, and smaller teams within commercial/enterprise companies.

Ease of Use

3.7
4.4

Support

3.5
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison

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