Overview

If you're looking for a customizable CRM system with advanced (and affordable) marketing tools, Act! is a good choice. For more than 30 years, Act! has been finetuning its product and implementing new features based on the clients' needs. In some ways, the platform shows its age, such as the dated UI. But it doesn't lack for new and innovative marketing tools.
VipeCloud's user-friendly software, which includes email marketing, marketing automation, and a sales CRM, will significantly speed team development and improve sales processes. Task management, lead scoring, email marketing, document storage, social media connections, and mobile access are all important aspects. VipeCloud's marketing package, which includes workflow automation and lead scoring, assists sales teams in prioritizing the most promising prospects. Users may send and track emails, set up and automate outreach programs, manage and segment contact lists, and link email marketing to website visitor behavior.

Ease of use

Act! does not rate highly for user-friendliness. Virtually no aspect of the tool is intuitive, including setting up your homepage and dashboards. You will require training or at least a video session just to get up and running. Act! has a gray, dated look and feel and clunky navigation. The interface also feels crowded, and it's hard to find what you need. The CRM features powerful marketing tools, but none of them are easy to use--even once you've learned how to operate them. Competitors like HubSpot and Keap offer similar tools that are simple to use. However, Act! is much more economical. This CRM presents a clear line in the sand--do you prefer usability or affordability? Almost no other CRM provides the extensive marketing features for this price tag.
VipeCloud is easy to use, and free training is provided for Pro plans and above. To be sure, many firms don't require much support because the procedure is delightfully easy. The user interface is a little dated and unimaginative, but it couldn't be simpler to use. Integration with your email allows many sales representatives to work directly from their inbox. Even inexperienced users can easily add new contacts, schedule tasks, and generate opportunities. The CRM is never an obstacle to your progress. It may be configured to function the way you do, with configurable pipelines, workflows, fields, and other features. The only drawback is that as you gain flexibility, you pay more.

Support

Several support channels are available via email, chat, and phone. In addition, Act! has a Quick Start Guide with the steps for the initial setting-up of the system. It gives you information on how to create new contacts, groups, and opportunities and how to import your data and set up marketing automation. There is also an extensive video library of tutorials. The Act! a blog is another helpful tool with tips on developing your business and building up a successful strategy.
With VipeCloud you’ll get 24/7 support, help center with a variety of answers including videos. You can easily write an email or call a support team. All data is available in the website footer.

Who is it for?

Act! is best for small to medium-sized businesses that want advanced marketing tools at a fraction of the cost. Act! CRM will help you apply the right marketing strategy and multiply the number of your clients. API-supported software gives you the chance to integrate any app even if the system does not manually support it. However, users should allow for a significant learning curve and training time. You can try it free for 14 days to see if the system's benefits outweigh the outdated UI.
VipeCloud is a cloud-based sales and marketing customer relationship management (CRM) system designed for small and midsize businesses in a variety of industries. It enables organizations to stretch marketing and sales budgets farther. Consolidating your "stack" into a single system will increase your company's efficiency, flexibility, and ability to develop faster.

Ease of Use

3.7
4.5

Support

3.5
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison

Still have some doubts?