Overview

If you're looking for a customizable CRM system with advanced (and affordable) marketing tools, Act! is a good choice. For more than 30 years, Act! has been finetuning its product and implementing new features based on the clients' needs. In some ways, the platform shows its age, such as the dated UI. But it doesn't lack for new and innovative marketing tools.
Wise Agent simplifies real estate office operations by streamlining and automating tasks, such as maintaining contact records, tracking listing status, and tracking customer and prospect interactions. It is an affordable CRM for real estate, with plans beginning at US$ 29/month. If you need a simple, powerful, and budget-friendly CRM, Wise Agent is a good choice. It also integrates with many popular industry tools, such as Equifax, Reevaluate, and DocuSign.

Ease of use

Act! does not rate highly for user-friendliness. Virtually no aspect of the tool is intuitive, including setting up your homepage and dashboards. You will require training or at least a video session just to get up and running. Act! has a gray, dated look and feel and clunky navigation. The interface also feels crowded, and it's hard to find what you need. The CRM features powerful marketing tools, but none of them are easy to use--even once you've learned how to operate them. Competitors like HubSpot and Keap offer similar tools that are simple to use. However, Act! is much more economical. This CRM presents a clear line in the sand--do you prefer usability or affordability? Almost no other CRM provides the extensive marketing features for this price tag.
Wise Agent CRM has a simple, no-nonsense design. No clutter, no fuss, the entire platform is easy to navigate. The customer profiles keep everything about a customer in one place, which is preferable to clicking around looking for info. Customer service is very responsive. The company listens to what customers have to say and acts on it.

Support

Several support channels are available via email, chat, and phone. In addition, Act! has a Quick Start Guide with the steps for the initial setting-up of the system. It gives you information on how to create new contacts, groups, and opportunities and how to import your data and set up marketing automation. There is also an extensive video library of tutorials. The Act! a blog is another helpful tool with tips on developing your business and building up a successful strategy.
Wise Agent also lets you stay in touch with minimal effort. Some communications, such as email follow-ups, can be entirely automated. The CRM also allows you to email, text, dial, and even send videos directly from the contact record.

Who is it for?

Act! is best for small to medium-sized businesses that want advanced marketing tools at a fraction of the cost. Act! CRM will help you apply the right marketing strategy and multiply the number of your clients. API-supported software gives you the chance to integrate any app even if the system does not manually support it. However, users should allow for a significant learning curve and training time. You can try it free for 14 days to see if the system's benefits outweigh the outdated UI.
Wise Agent is a CRM and Real Estate software company with a client-centric approach. It's no surprise that they're the most coach-recommended CRM in the industry, having been built and enjoyed by agents all around the United States.

Ease of Use

3.7
4.1

Support

3.5
4.6

API Access

yes
no

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison

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