Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Accelo is designed for service-based businesses. All-in-one professional services company system simplifies the management of all your client work, from prospect to payment and all in between. Accelo, which is simple to use, automatic, and intelligent, allows you to finally operate your complete business in the cloud. You may enjoy the most streamlined, integrated, and powerful Service Operations Automation software that allows you to effortlessly link all of your business's moving components in one cloud-based platform. You can forecast using sophisticated features like automatic email capture, automated timesheets, custom reporting, and intelligent business processes that alert you if things are going off track, you can forecast the future and make sure you keep your revenue growth in sight.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Accelo is the ServOps platform you've been looking for. Accelo, which is easy to use, automatic, and intelligent, allows you to finally operate your complete business in the cloud. Experience the most streamlined, integrated, and powerful Service Operations Automation software that allows you to quickly link all of your business's moving components in one cloud-based platform.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Accelo CRM provides you with Help Guides to get work done faster or you may watch how-to videos in Accelo’s Video Library. Accelo provides two different APIs - Forms API and RESTful API. Besides, you can share knowledge, promote discussion and interact with Accelo users from around the world on the Accelo Community or FAQ section.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
This solution is appropriate for companies of all sizes in a variety of industry verticals, as well as any professional service organization that services customers and bills for time. Accelo centralizes all customer service procedures, as well as team schedules and projects.

Ease of Use

4.1
4.1

Support

4
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison