Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Deskera is a packed management platform with a variety of modules and functions that can address nearly any issue facing modern enterprises. Deskera has a scalable solution for everyone, from ERP to payroll management. Deskera is an appropriate solution for medium and large-sized organizations, as well as those who are still defining their management needs, due to its comprehensive software offering. This software may be used by businesses in any industry, making Deskera an enticing solution.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Deskera Customer Relationship Management Software provides a web-based CRM solution that provides an organization with a unified view of its customers and helps to automate critical sales processes ranging from lead qualification to promotional campaigns, allowing decision-makers to easily implement customer-centric strategies and ensure effective sales management.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Deskera CRM allows you to see and manage documents. With safe information distribution, you can easily search for documents. With Deskera CRM's permission-based sharing feature, you can ensure secure collaboration. Customer cases can be assigned to process owners. Track and resolve outstanding cases. Priorities may be added, progress can be tracked, and the client life cycle can be managed all through one smooth integrated system.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Growing companies or startups seeking a low-cost platform to handle contacts, deals, pipelines, sales team activities, marketing campaigns, corporate knowledge base, and support tickets.

Ease of Use

4.1
4.2

Support

4
4.2

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison