Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Edge CRM is a standout sales CRM that offers much more than the standard CRM features. Every function has been thoughtfully designed to make your staff invested in using the software. With new features such as gamification and value-based task management, Edge CRM quickly gets users onboarded and active in using all its tools. It proves its worth–day one–as salespeople can sell, collaborate, and take care of administrative tasks with ease.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Edge is loaded with features to save you time. Create a proposal with just a few clicks using an Edge template. Or, you can customize your own. You can also create templates for bills, invoices, and other standard sales documents Emails templates are also available to be personalized to your process and clients. Edge CRM offers a task manager that can be public and integrated with staff calendars. It’s easy to coordinate on projects, even when working remotely. It also offers value-based analysis, calculating whether your time was well spent.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
They promise an in-depth training and undeterred support to your team from day one. It’s time to revolutionize your sales process.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Edge offers CRM solutions for many verticals, including pharmaceuticals, laboratories, manufacturing, consulting, and chemicals. It was made for salespeople by salespeople, and comes equipped with some unique features that make the software more engaging. You can motivate staff to outperform each other with gamification features. There are also loads of productivity tools to keep your staff focused on sales, while the CRM takes care of rote work.

Ease of Use

4.1
4.3

Support

4
4.5

API Access

yes
no

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
no

Molile Access

yes
no

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison