Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
This affordable CRM is best for small agencies, freelancers, and sales teams of all sizes. It’s lean, mean, and has the functionality you need to scale quickly. With unlimited contacts and no commitment, it’s a great fit for busy entrepreneurs. You get lead capture forms, tagging tools, email integration, proposal builder, and other advanced features for just $US 39/month/first seat. Additional users can be added at $US 20/month/user. There’s also a basic ten-dollar-per-month plan for single users.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Funnel CRM is geared toward SMBs. It’s chock full of essential features without becoming bulky or complex. This lean system is intuitive and easy to learn, making it perfect for solo entrepreneurs and small teams who don't have a lot of time or money.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Funnel is a service that aims to replace the standard contact forms found on many websites. If you’ve ever had to set up a form like this yourself, you may have experienced first–hand the problems you can run into, and are aware of the skills that are needed to implement, create and troubleshoot one. Not only does Funnel provide everyone with easily customisable forms with copy/paste integration, it also comes with a set of useful tools to help you manage the contact requests you receive, send proposals, and manage your customers.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
This tool is suitable for freelancers and small businesses that have websites with contact forms. Since it’s built for SMBs, it is packed with all the essential features without making the system complicated and bulky. Some examples of these include contact forms, customer tracking, deals tracking, optimized communication channels, and proposals. Funnel CRM offers plans to cater to the needs and budget of freelancers, SMBs and large companies' sales personnel.

Ease of Use

4.1
4.6

Support

4
4.8

API Access

yes
no

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
no

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison