Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
If you're in the market for a new CRM, you've likely heard of HubSpot. It's at the top of every top CRM listing and claims over 100,000 users worldwide. Established in 2006, HubSpot trailblazer a new path for sales and marketing called the inbound approach. The inbound approach is all about providing value to your customers at every touchpoint. To this end, HubSpot offers hubs for sales, marketing, and service as well as a free CRM.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Hubspot is a multifunctional and easy-to-use CRM that keeps all your customer-facing departments in sync. All your customer data is located in one place, making it easy for teams to coordinate. Dashboards keep all your data and work processes visible from a single screen. By integrating with your other tech tools, you can do just about anything from within HubSpot—send invoices, create a WordPress post, or make a hands-free sales call. Despite the extensive functionality, HubSpot keeps things simple with its user-friendly interface.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
HubSpot offers many support channels. Free subscribers can turn to their online knowledge base for tips and troubleshooting advice. You can also look to the vibrant HubSpot Community for user suggestions and support. Paid subscribers can reach support via email, chat, or phone.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
The free CRM is excellent for small businesses and startups who want to manage customer data and streamline office processes. Many users rate HubSpot as the best free platform on the market. The paid hubs provide an extensive range of functionality for sales, marketing, and customer service. You can expect innovative features, extensive knowledge and support, and a user-friendly interface. However, the premium plans are more expensive than most CRM vendors. We recommend a 14-day free trial to let you weigh the pros and cons of a paid subscription. Alternatively, you can sign-up for the free CRM system to get a sense of the platform's performance.

Ease of Use

4.1
4.4

Support

4
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison