Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Knack understands that there's no one-size-fits-all CRM. So, the software lets you choose the apps you need from hundreds of templates. You get a tailor-made CRM without the cost of developing your own software. Everything within Knack can be done without code. It offers tools for productivity, communication, eCommerce, and more. The flexibility makes it good for all industries and business sizes.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
The UI is straightforward and doesn't offer much visual appeal, aside from simplicity. What sets Knack apart is your ability to customize this solution. The software is versatile enough to handle verticals as disparate as healthcare to non-profit organizations. With the ability to add tailor-made apps, your system adapts to your business processes. This increases user adoption rates and reduces time spent on training. The initial setup, however, will take time as you choose from hundreds of possible apps. For an added fee, you can hire a Knack expert to help plan and develop your Knack CRM system.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Monthly pricing plans are available. Support is offered through email, chat, over the phone, via Skype and through a support portal.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
From global enterprises to SMBs to non-profits and everything in-between, Knack is an invaluable service for anyone who wants to transform their data into a powerful online database.

Ease of Use

4.1

Support

4

API Access

yes

Free Trial

yes

Free Version

yes

Contact Management

yes

Molile Access

yes

Task Management

yes

Social Integration

yes

Email Marketing

yes

Analytics & Dashboard

yes

Lead Management

yes

Marketing Automation

yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison

Still have some doubts?