Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Monday.com is an open platform where anybody can build the tools they need to operate all aspects of their business. The user-friendly, visual interface contains building elements such as Apps and connectors, allowing teams to construct or create the work solutions of their dreams in real time. Monday.com provides a collaborative place for your teams to be aligned, nimble, and efficient in whatever they do, whether you need to simplify your sales funnel, construct a marketing campaign strategy, operate a complete CRM, or develop a project management tracker.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
The biggest benefit to monday.com is how easy it is to pick up and run with, especially if you have even the slightest experience with project management software. Even if you’re inexperienced, monday.com has an extensive knowledge base that covers even the most unique requirements for the software. For example, if you need to build a board that tracks profit margins, its knowledge base will walk you through the step-by-step process for creating it.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Sometimes a software is only as good as its support. Luckily, monday.com excels at customer support. They offer FAQs, webinars, community forums, video tutorials, an extensive knowledge base, phone support, and even a dedicated customer success manager at the Enterprise level. You’ll never go without help when using monday.com.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
There are a variety of large, small, and cross-functional teams in a range of businesses throughout the world. Its user-friendly design and customizability make it suited for any project or business. When it comes to project management software, the more features you add, the more difficult it is to understand. Monday.com achieves a remarkable blend of capability and usability, making it a virtually perfect project management solution for enterprises and organizations of all kinds.

Ease of Use

4.1
4.5

Support

4
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison