Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Neon One is one of the biggest names in non-profit software. They handle 35,000 charities and nonprofits. Every aspect of giving, outreach, and grant management is covered with their comprehensive platform. You can even build customized databases around donors, volunteers, partners, and government institutions.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
The customizable dashboard comes with retention widgets, note tracking, donation tracking, and every possible detail you need to know about your givers and volunteers. Instead of being siloed on spreadsheets, this data can be used strategically. For example, creating lists of people who volunteer around the holidays vs. summers. You could even separate prospects into groups based on their personal reason for investing in the charity.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Help staff and volunteers quickly engage members with built-in: email, marketing, event management, and reporting features. Member management software made easy - with trusted partners like QuickBooks, Constant Contact, and MailChimp.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Neon One is built for small to midsize non-profits. It can juggle all the moving pieces of your charity organization–from volunteers to events to fundraising and more. This established company has helped serve 35,000 non-profits and counting. Make A Wish Foundation and Big Brothers Big Sisters are just a few of the notable clients who use Neon One to build their mission.

Ease of Use

4.1
4.1

Support

4
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
no

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
no

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison