Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Nutshell is an all-in-one growth software platform that enables sales and marketing teams to collaborate to win more deals. Nutshell provides easy to use CRM, sales automation, and email marketing tools, limitless data and contact storage, and world-class live support that is simple enough for any team but powerful enough for any firm. Nutshell works because it motivates your team to use it, increases the amount of time they spend selling, and assists you in closing more transactions and growing revenue. Every Nutshell subscription comes with limitless data and contact storage, friendly customer service from actual people, and completely customizable analysis tools.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Nutshell CRM organizes and simplifies everything, beginning with its dashboard, which serves as your command center. You may launch activities and assignments, check appointments and timetables, access contact information, check sales status, and monitor your sales team's success, among other things, from there. You get reporting tools that allow you to see your team's sales performance as well as their qualitative productivity and effort in real time.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Nutshell provides its users with a help center where you can find support with their collection of various training videos, articles and knowledge base for Nutshell usage, configuration and marketing.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Small businesses that need an affordable and easy-to-use CRM, sales automation, and email marketing platform that actually helps you close deals, and can be fully implemented in days, not weeks.

Ease of Use

4.1
4.2

Support

4
4.2

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison