Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Odoo is an open source software that comes in three flavors, two of which are hosted locally and one in the cloud. Odoo S.A. and its community have created over 7,300 applications, making them available to the public. This service is unique in that it is totally customisable. More than 30 approved applications cover the great majority of business cases, and they all connect to the same database on Odoo's servers.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Odoo has a highly clean and visually appealing interface, which makes it much easier to use. It may appear to be a little detail, but with most CRM software delivering the same basic capabilities, a decent interface makes a significant difference. The integration with other products also contributes to a positive experience.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Odoo CRM has a user-friendly sales dashboard that allows you to conveniently follow various actions in the sales funnel. It automatically selects relevant leads from your inbox and allows you to easily manage your sales funnel with drag and drop functionality.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Odoo open source software exists to assist everyone, from individuals who only require a blog to large corporations who require a comprehensive ERP. Odoo ERP's cloud-based Online Edition provides a tailored solution specially intended to meet the demands of SMEs. Each business function is handled by a separate app in this highly modular system. This allows growing businesses to start with a few apps and to adopt more as their needs change and evolve.

Ease of Use

4.1
4

Support

4
3.7

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison