Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Oracle CRM can assist firms in optimizing their sales processes and, as a result, increasing sales productivity. Oracle CRM, a market leader in CRM, features a rich, comprehensive, and user-friendly interface, as well as several deployment models and market segments. Businesses and sectors will find it simple to manage customer relationships using Oracle CRM. Oracle CRM assists firms in making wiser business decisions by allowing you to oversee and manage the many stages of the customer connection. Oracle CRM can automate many processes, from lead qualification and categorization to opportunity tracking and management.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
The best thing about Oracle CRM is that it doesn't require you to go through complicated installation procedures or buy other software to use it. The software identifies your development environment and accesses your business logic and service-related data via its extensive set of APIs. The solution allows for automated authentication within your networks and portals and does not require login credentials every time you use it. You will be able to address even the most complicated CRM issues effectively and enhance productivity more than with any other CRM thanks to the intuitive and user-friendly technologies utilized to design Oracle CRM.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Oracle support delivers comprehensive maintenance, features, and functionality for Oracle products including Oracle E-Business Suite, Hyperion, JD Edwards EnterpriseOne, PeopleSoft, Siebel CRM, Oracle Database, software, systems, and storage products.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Leading enterprise-grade relational database that offers secure data management and transaction processing for enterprise-scale database technology stored in the cloud or on premises.

Ease of Use

4.1
3.9

Support

4
3.9

API Access

yes
yes

Free Trial

yes
no

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
no

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison