Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Pipeliner CRM visualizes the pipeline, sales process, and sales activities in real time. Its visual contact management feature enables users to acquire a thorough perspective of their clients and prospects, as well as map out how they influence a transaction. The "Voyager" AI engine offers salespeople with insights and notifications to keep them focused on their revenue target and the most important actions. The Pipeliner Mobile App provides salespeople with visual, dynamic tools that allow them to sell remotely. Pipeliner CRM also delivers management reports, sophisticated reports, and pivot tables to both sales managers and salespeople.Pipeliner has intuitive user interface, consistent navigation, and built-in context-sensitive help. It also features a visual, drag-and-drop backend that allows users to keep the system up to date. Pipeliner CRM may also be integrated with a number of other platforms.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Pipeliner CRM generates high levels of user engagement thanks to its sales-friendly layout. Users can quickly understand the system because of its consistent navigation and visual approach, resulting in higher adoption rates and a faster ROI. Furthermore, users may easily customize what they see in order to make the system their own. Pipeliner's administration backend is also visually appealing and simple to use, with drag-and-drop functionality, in-line editing, and other non-technical features. Pipeliner does not require a full-time administrator or pricey qualified technical employees, which is a fundamental contrast. The program also has a robust reporting engine that allows reports to be generated from any view or section of the system. Standard reports, sophisticated reports, and visual dashboards are all accessible. Pipeliner believes strongly in focusing on core competencies, which is why it provides the best in sales force automation while also making it simple and seamless for customers to integrate with other best-of-breed systems such as Ticketing, Marketing Automation, or any other system they may be using.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Built-in support resources, such as tutorials and context-specific guided video tours, guarantee that users get the most out of the software's functionality. If the built-in help articles are unsatisfactory, users can contact Pipeliner CRM support directly from the dashboard.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Pipeliner CRM is a sales enablement solution for sales managers and sales representatives. With a simple successful formula to focus on what matters most: pipeline, process, focus, and analytics to increase revenue.

Ease of Use

4.1
4.7

Support

4
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison