Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Propertybase offers a vast suite of products, from website creation to listing management to back-office automation. The price may make it out of reach for small businesses, with the basic plan starting at US$ 399/month. However, it's an end-to-end real estate solution with plenty of tools to speed your sales cycle, stay on top of listings, and market to prospects.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
Propertybase offers two editions. The Propertybase GO edition is an out-of-the-box product. It's best for businesses that want easy adoption and a simple user experience. It offers a comprehensive set of CRM tools for real estate that any agency would find useful. However, it's not as customizable as other platforms, and the analytics are somewhat basic. The Propertybase Salesforce edition is a customizable platform. It requires more time to build out your personalized software solution. It's better for more complex agencies with an international presence. Both customization and training take more time compared to Propertybase GO. It's a tailor-made system that offers deep data analysis.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
A Propertybase website is included in your subscription. This will save you the cost of hosting and developing your own site. Plus, the CRM will send all web behavior directly to your customer profiles. You can see favorited properties, saved searches, page views, search criteria, plus how they navigate around your page.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Propertybase is the world's leading real estate marketplace. In more than 60 countries, we work with brokers and agents in the residential, commercial, and developer markets. The Propertybase platform streamlines and simplifies the real estate company by establishing repeatable, simplified, and effective processes for managing the whole sales cycle.

Ease of Use

4.1
4.4

Support

4
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison