Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
Sage CRM is an advanced CRM solution that contains three major modules: Sales, Marketing, and Customer Service. Sage CRM software is extremely customizable, adaptable, and scalable. The program may be deployed in the cloud or installed on your own server using an On-Premise software license. One of the key strengths of Sage CRM is that it integrates seamlessly with Sage’s flagship accounting products such as Sage 50 and Sage 200. The integration allows you to view vital accounting data from Sage within the CRM system. The interface between Sage accounts and Sage CRM allows you to make orders in CRM while eliminating data re-entry in Sage accounts.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
The setup is complicated and time-consuming if you are working with a developer to design a custom solution with Sage. Once configured, the CRM is simple to use; nevertheless, the overall appearance is outdated. This is not the platform for you if you want a modern system with compelling graphics to drive user adoption. Besides, Sage CRM is equipped with intuitive drag-and-drop customization options that require little to no coding.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
Sage provides extensive product templates, guides, support, and training in a variety of languages so that you can learn the ins and outs of the program and incorporate it effortlessly into your existing workflow. It also has a variety of training videos on its own YouTube channel. Sage has a multitude of community forums organized by Sage product or business where you can quickly find the most frequently asked questions.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
Sage CRM is tailored to the needs of small and medium-sized businesses. It is simple to deploy, install, manage, learn, and maintain for businesses who want to maintain a good reputation rather than their software. Sage CRM can get you up with operating in a matter of days. Most importantly, it is reasonably priced, so you can be confident that you are receiving the greatest possible value for your money. Users have extended the software to serve virtually every industry, including chemicals, construction, wholesale retail, nonprofits, food and beverages, and others.

Ease of Use

4.1
3.1

Support

4
3.4

API Access

yes
no

Free Trial

yes
no

Free Version

yes
no

Contact Management

yes
no

Molile Access

yes
no

Task Management

yes
no

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
no

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison