Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
SharpSpring marketing automation software has comprehensive features to serve a wide range of sales and marketing demands. It is a cloud-based solution that incorporates CRM, sales connectors, and programmable and automated marketing campaigns for email, social, mobile, and content. SharpSpring has the power and ease of use to capitalize on any digital marketing tips you want to employ.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
SharpSpring provides a robust yet user-friendly platform for marketing automation needs throughout the marketing and sales landscape. The platform has built-in visualizations that allow you to easily assess lead scoring, develop experiences with branching logic, and construct dynamic forms and landing pages. SharpSpring, most significantly in today's fast-paced marketing world, offers a variety of set-it-and-forget-it automations across its feature set. Automations like dynamically changing form fields or activating lead outreach depending on intended experiences are crucial to providing tailored, profitable experiences.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
SharpSpring assistance is available in a variety of formats. Users can receive one-on-one assistance by filing tickets through a support site. There is also a phone line that consumers may call for direct assistance Monday through Friday from 8 a.m. to 8:30 p.m. Users can also receive contextual assistance within the app. The app contains a multitude of useful instructions that are merely a few taps away. There's also a large knowledge library and peer network to help you troubleshoot and learn more about SharpSpring.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
SharpSpring is an excellent choice for medium and big organizations, as well as marketing agencies and companies. Its ease of use and broad feature set also make it an excellent choice for smaller firms, as long as they have a solid marketing strategy and the financial resources to support the system. SharpSpring might be used by smaller organizations as a one-stop shop for CRM, lead management, and critical marketing needs, as well as critical marketing automations.

Ease of Use

4.1
4.8

Support

4
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison