Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
TeamWave is part of a growing number of CRM systems that strive to do more. It combines CRM with HR and project management for an end-to-end software solution. This sophisticated platform can handle critical business processes, such as marketing and sales automation, scheduling, billing, and more. The client portal lets customers and staff collaborate on projects. Meanwhile, the HR features provide streamlined employee management, time tracking, and online staff directories.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
You can use TeamWave without training or any prior experience with CRM. The UI flows effortlessly and has a simple layout that’s reminiscent of Google’s design principles. The CRM’s functionality is built around activity-based selling. Dashboards and easy reporting let you keep your finger on the real-time pulse of your business. You can correct course to keep sales on track. Plus, you can build a repeatable sales process through sales workflows and task management.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
It has a rich knowledge base. The CRM is both web-based and mobile-based, letting you and staff work on the go. It also integrates with many popular applications, such as Quickbooks and Google Workspace.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
It's best for creative agencies, Retail, Digital marketing agencies, Financial services, manufacturing & services.

Ease of Use

4.1
4.5

Support

4
4

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison