Overview

Agile CRM is a fully comprehensive platform that provides a wealth of sales, marketing, and customer service features. It can also help manage your day-to-day operations with contact management, workflow automation, and 360-degree customer profiles. It's more affordable than most CRM systems and offers a free subscription for up to ten users.
VipeCloud's user-friendly software, which includes email marketing, marketing automation, and a sales CRM, will significantly speed team development and improve sales processes. Task management, lead scoring, email marketing, document storage, social media connections, and mobile access are all important aspects. VipeCloud's marketing package, which includes workflow automation and lead scoring, assists sales teams in prioritizing the most promising prospects. Users may send and track emails, set up and automate outreach programs, manage and segment contact lists, and link email marketing to website visitor behavior.

Ease of use

To launch Agile CRM, all you need is a web browser. Once you connect your email, the platform becomes fully operational. Agile offers an abundance of automation features for customer service, sales, and marketing. Easy integration with telephony, social media, and email allows you to interact with customers from a single platform. Real-time alerts let you keep you on task and ensure you never miss a step in the sales process. As for analytics, Agile gives you many reporting options, such as sales KPIs and marketing ROI.
VipeCloud is easy to use, and free training is provided for Pro plans and above. To be sure, many firms don't require much support because the procedure is delightfully easy. The user interface is a little dated and unimaginative, but it couldn't be simpler to use. Integration with your email allows many sales representatives to work directly from their inbox. Even inexperienced users can easily add new contacts, schedule tasks, and generate opportunities. The CRM is never an obstacle to your progress. It may be configured to function the way you do, with configurable pipelines, workflows, fields, and other features. The only drawback is that as you gain flexibility, you pay more.

Support

Agile offers support via email, chat, knowledge base, and user forum. Phone support is available during regular business hours, Monday-Friday. Email support operates 24/5 and tends to be responsive. As for training, it is available in the form of webinars, workshops, video tutorials, and articles.
With VipeCloud you’ll get 24/7 support, help center with a variety of answers including videos. You can easily write an email or call a support team. All data is available in the website footer.

Who is it for?

Agile is a user-friendly and comprehensive CRM system that can boost your sales and improve business efficiency. The vendor is relatively new; as such, the developers have cherry-picked a lot of their competitors' best features while avoiding their mistakes. It is a good CRM for those who have tried and failed with other CRM vendors. Given Agile's free version of the software (for up to 10 users!), even the smallest businesses can use Agile to improve sales and daily operations. Medium-sized companies will probably require a paid version; however, plans are affordable, and Agile offers discounts on two-year contracts.
VipeCloud is a cloud-based sales and marketing customer relationship management (CRM) system designed for small and midsize businesses in a variety of industries. It enables organizations to stretch marketing and sales budgets farther. Consolidating your "stack" into a single system will increase your company's efficiency, flexibility, and ability to develop faster.

Ease of Use

4.1
4.5

Support

4
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison