Overview

Bitrix24 is a full-featured CRM platform with a free version for unlimited users. It offers an extensive set of tools for sales, service, and marketing. As such, Bitrix24 can feel large and unwieldy to use--the interface is crowded with features. This presents a steep learning curve, and training will be necessary. However, few vendors offer such a full sweep of CRM features at such a great price.
Stay on top of contacts, relationships, and follow-ups with Contactually CRM. The real estate CRM frees up time by automating several tasks, such as data entry, task reminders, and client communication. The 360-degree client profiles help you put a name to a face and organize contact details, communication history, properties, and pipeline status. Contactually syncs with Microsoft and Google Workspace, as well as many popular real estate tools.

Ease of use

Bitrix24 specializes in team management. After creating an account, you can invite your staff to the platform, assign tasks and see each other's progress on a multifunctional dashboard. The dashboard and overall layout of the CRM can be confusing, however. One of the particular design failings is you cannot remove options--you can only add more, creating a crowded UI.
Contactually boasts that you can get the platform up and running in mere minutes. The real estate CRM loads quickly and smoothly, from both desktop and mobile. There are plenty of online training materials, such as FAQs, a Support Center, Webinars, and an Online Training Center. The interface itself is elegant and visually pleasing. Plus, Contactually has gamified some of real estate's more dreaded tasks, such as sorting contacts into buckets.

Support

The Bitrix24 knowledge database is extensive, and you can answer most of your questions there. The articles are divided by topics and creation date, so it is easy to navigate. The blog also provides valuable insights on getting the most out of Bitrix24. Bitrix24 even has its own YouTube channel with tutorials on CRM use. Training courses for developers and administrators are available. And if you still can't find an answer to your questions, they offer email support.
Contactually CRM automates several workflows, such as lead qualification, drip campaigns, and data entry. Wherever a prospect is in the pipeline, you can automate the appropriate communication. Alternatively, you can receive an alert once a prospect reaches a certain stage of the sales process and reach out personally. Contactually for real estate ensures everyone who contacts your business is given personalized and prompt attention.

Who is it for?

Bitrix24 offers a rich feature set that can meet the needs of businesses of every size and industry. However, smaller organizations may find themselves overwhelmed by too many features. You can make use of the free version or set up a free trial of their paid plans to see if it's the right fit for you.
Contactually satisfies the demands of both brokers and agents, resulting in higher-than-average adoption rates and helping the brokerage recruit, retain, and generate income. In the last 30 days, 75% of agents on brokerage accounts have checked in, strengthening relationships and expanding opportunities.

Ease of Use

3.7
4.2

Support

3.8
4

API Access

yes
no

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison