Overview

Bitrix24 is a full-featured CRM platform with a free version for unlimited users. It offers an extensive set of tools for sales, service, and marketing. As such, Bitrix24 can feel large and unwieldy to use--the interface is crowded with features. This presents a steep learning curve, and training will be necessary. However, few vendors offer such a full sweep of CRM features at such a great price.
Users may use Flowlu to keep track of activities that need to be completed, take notes during meetings, and take phone calls. Users can also assign duties to other team members. Reporting may be used to view sales funnels, with each stage of the sales process highlighted in a distinct color. Flowlu customer data may be used to produce customised bills for users. Teams may use the system to handle activities ranging from lead generation through sales. Flowlu provides a number of functions such as lead management, contact management, sales pipeline management, and invoicing.

Ease of use

Bitrix24 specializes in team management. After creating an account, you can invite your staff to the platform, assign tasks and see each other's progress on a multifunctional dashboard. The dashboard and overall layout of the CRM can be confusing, however. One of the particular design failings is you cannot remove options--you can only add more, creating a crowded UI.
Flowlu looks and feels professional. All the features and simplicity of use is top notch. You can build teamwork, visualize project scope, and remain adaptable when circumstances change. It clarifies goals and priorities while keeping your team organized and on track. Flowlu CRM saves time by automating invoice and estimate generation, reading straightforward analysis and reporting utilizing graphical charts and data sets, managing many accounts, cutting costs, and improving profits.

Support

The Bitrix24 knowledge database is extensive, and you can answer most of your questions there. The articles are divided by topics and creation date, so it is easy to navigate. The blog also provides valuable insights on getting the most out of Bitrix24. Bitrix24 even has its own YouTube channel with tutorials on CRM use. Training courses for developers and administrators are available. And if you still can't find an answer to your questions, they offer email support.
Customers may use Flowlu's customer support site to obtain answers to questions, submit service concerns, place orders, see order histories, and have access to additional knowledge base material. A knowledge base provides information to be gathered, categorized, shared, searched, and used. Customers can find answers to frequently asked questions. Call center features give customer service representatives access to all of the information they need to help the customer, such as customer information, case history, and associated consumer social activity. Call recording, analytics, workforce management, call script management, and compliance management are all common features.

Who is it for?

Bitrix24 offers a rich feature set that can meet the needs of businesses of every size and industry. However, smaller organizations may find themselves overwhelmed by too many features. You can make use of the free version or set up a free trial of their paid plans to see if it's the right fit for you.
Flowlu is ideal for small and medium-sized teams in any industry that requires project and task management, sales and finance, and effective team communication.

Ease of Use

3.7
4.7

Support

3.8
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison