Overview

Bitrix24 is a full-featured CRM platform with a free version for unlimited users. It offers an extensive set of tools for sales, service, and marketing. As such, Bitrix24 can feel large and unwieldy to use--the interface is crowded with features. This presents a steep learning curve, and training will be necessary. However, few vendors offer such a full sweep of CRM features at such a great price.
It provides simple, easy-to-use CRM tools for small firms wishing to get visibility into and improve the management of their sales process. Less Annoying CRM focuses on this experience, making every step of the process as simple as possible, from price to using the product to getting support. Less Annoying CRM provides basic CRM capabilities like contact tracking, lead and pipeline management, and the ability for customers to add customized data fields that are specific to their organization. Less Annoying CRM focuses on developing solutions that businesses require without the complexity that comes with extra functionality. Less Annoying CRM costs $15 per user every month, with no contracts or limitations. There is only one service tier, however customers can enhance Less Annoying CRM's functionality with a few integration choices, including Mailchimp, Google Calendar, and Outlook Calendar.

Ease of use

Bitrix24 specializes in team management. After creating an account, you can invite your staff to the platform, assign tasks and see each other's progress on a multifunctional dashboard. The dashboard and overall layout of the CRM can be confusing, however. One of the particular design failings is you cannot remove options--you can only add more, creating a crowded UI.
While it misses several complex functionality and does not have a mobile app, this platform has one of the most user-friendly interfaces in CRM. For startups, the contact management system is simple to use. Each customer receives a simple contact card that includes personal information such as email address, phone number, and work title, as well as additional information such as lead progress, group affiliation, and purchase history. Furthermore, the calendar view makes collaboration with your team a breeze. You'll be able to see what everyone is working on, arrange meetings with Google Calendar integration, and manage projects across the team. Moreover, because of the straightforward style and colorful layout, it will be simple to navigate the system and speed up the process.

Support

The Bitrix24 knowledge database is extensive, and you can answer most of your questions there. The articles are divided by topics and creation date, so it is easy to navigate. The blog also provides valuable insights on getting the most out of Bitrix24. Bitrix24 even has its own YouTube channel with tutorials on CRM use. Training courses for developers and administrators are available. And if you still can't find an answer to your questions, they offer email support.
There are numerous ways to contact Less Annoying CRM's support team. Every customer (even free trial participants) can get free, individualized help by phone during the week from 9 a.m. to 5 p.m. CST, or by email or screen sharing. Take a look at Less Annoying CRM's simple FAQ page for quick answers to any other questions. It covers anything what you need to know.

Who is it for?

Bitrix24 offers a rich feature set that can meet the needs of businesses of every size and industry. However, smaller organizations may find themselves overwhelmed by too many features. You can make use of the free version or set up a free trial of their paid plans to see if it's the right fit for you.
Less Annoying CRM is an excellent choice for small organizations looking for a no-fuss CRM solution to manage their sales pipeline. Rather than attempting to integrate everything into a single complex system, Less Annoying CRM focuses on doing one thing really well: maintaining client interactions. Less Annoying CRM provides features for contact management, lead tracking, collaboration, task management, and collaboration management to businesses. Less Annoying CRM also provides basic customization choices, making it easier for small businesses to track the information they need about prospects and customers.

Ease of Use

3.7
4.9

Support

3.8
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison