Overview

Not every business needs a large software solution. Capsule has positioned itself as a stepping-stone for companies that don't require the complexity of a full-blown CRM system. It is a paired-down platform that will manage your contacts and boost sales performance--but not much else. If you need a CRM that also serves customer service and marketing teams, this isn't your CRM. But if all you need is a straightforward sales CRM with a great mobile app, Capsule CRM may be just the right fit. You can try their free version or a 30-day trial of the paid version to assess whether Capsule CRM covers your needs or not.
It provides simple, easy-to-use CRM tools for small firms wishing to get visibility into and improve the management of their sales process. Less Annoying CRM focuses on this experience, making every step of the process as simple as possible, from price to using the product to getting support. Less Annoying CRM provides basic CRM capabilities like contact tracking, lead and pipeline management, and the ability for customers to add customized data fields that are specific to their organization. Less Annoying CRM focuses on developing solutions that businesses require without the complexity that comes with extra functionality. Less Annoying CRM costs $15 per user every month, with no contracts or limitations. There is only one service tier, however customers can enhance Less Annoying CRM's functionality with a few integration choices, including Mailchimp, Google Calendar, and Outlook Calendar.

Ease of use

This cloud-based system combines easy-to-use sales tools and basic reporting capabilities. After you register, you get a login that's accessible from any device. Once you upload your contacts, you get an interactive profile for all your clients. You can view and filter contacts by deal stage, last contact, account value, and more. You can also make notes on the file, attach documents, and track the contact through the sales process. Capsule also makes task management a breeze, by organizing your to-dos and assigning automatic alerts and reminders. You'll be able to focus on precisely what you need to do right now. One of the main shortcomings of the system is the caps on storage for free users. With only 10 MB available for two users, you may outgrow the free version quickly. Capsule CRM also has a limited number of integrations, and you will need a paid subscription to access them.
While it misses several complex functionality and does not have a mobile app, this platform has one of the most user-friendly interfaces in CRM. For startups, the contact management system is simple to use. Each customer receives a simple contact card that includes personal information such as email address, phone number, and work title, as well as additional information such as lead progress, group affiliation, and purchase history. Furthermore, the calendar view makes collaboration with your team a breeze. You'll be able to see what everyone is working on, arrange meetings with Google Calendar integration, and manage projects across the team. Moreover, because of the straightforward style and colorful layout, it will be simple to navigate the system and speed up the process.

Support

Customer support is available to all Capsule users, even without a paid subscription. You can fill out a help ticket through the website or email or tweet your concern. Support hours are during regular business hours, Monday - Friday. You can also help yourself using online resources such as blogs, how-to videos, articles, and guides.
There are numerous ways to contact Less Annoying CRM's support team. Every customer (even free trial participants) can get free, individualized help by phone during the week from 9 a.m. to 5 p.m. CST, or by email or screen sharing. Take a look at Less Annoying CRM's simple FAQ page for quick answers to any other questions. It covers anything what you need to know.

Who is it for?

The strongest attribute of Capsule CRM is its simplicity and, accordingly, ease of use. You get just enough functionality to manage contacts and boost your sales cycle. There are no complicated dashboards or endless customization options. But if you need marketing and customer service tools, phone support, or advanced reporting options, this software is not the best match for your business.
Less Annoying CRM is an excellent choice for small organizations looking for a no-fuss CRM solution to manage their sales pipeline. Rather than attempting to integrate everything into a single complex system, Less Annoying CRM focuses on doing one thing really well: maintaining client interactions. Less Annoying CRM provides features for contact management, lead tracking, collaboration, task management, and collaboration management to businesses. Less Annoying CRM also provides basic customization choices, making it easier for small businesses to track the information they need about prospects and customers.

Ease of Use

4.6
4.9

Support

4.5
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison