Overview

Not every business needs a large software solution. Capsule has positioned itself as a stepping-stone for companies that don't require the complexity of a full-blown CRM system. It is a paired-down platform that will manage your contacts and boost sales performance--but not much else. If you need a CRM that also serves customer service and marketing teams, this isn't your CRM. But if all you need is a straightforward sales CRM with a great mobile app, Capsule CRM may be just the right fit. You can try their free version or a 30-day trial of the paid version to assess whether Capsule CRM covers your needs or not.
Wise Agent simplifies real estate office operations by streamlining and automating tasks, such as maintaining contact records, tracking listing status, and tracking customer and prospect interactions. It is an affordable CRM for real estate, with plans beginning at US$ 29/month. If you need a simple, powerful, and budget-friendly CRM, Wise Agent is a good choice. It also integrates with many popular industry tools, such as Equifax, Reevaluate, and DocuSign.

Ease of use

This cloud-based system combines easy-to-use sales tools and basic reporting capabilities. After you register, you get a login that's accessible from any device. Once you upload your contacts, you get an interactive profile for all your clients. You can view and filter contacts by deal stage, last contact, account value, and more. You can also make notes on the file, attach documents, and track the contact through the sales process. Capsule also makes task management a breeze, by organizing your to-dos and assigning automatic alerts and reminders. You'll be able to focus on precisely what you need to do right now. One of the main shortcomings of the system is the caps on storage for free users. With only 10 MB available for two users, you may outgrow the free version quickly. Capsule CRM also has a limited number of integrations, and you will need a paid subscription to access them.
Wise Agent CRM has a simple, no-nonsense design. No clutter, no fuss, the entire platform is easy to navigate. The customer profiles keep everything about a customer in one place, which is preferable to clicking around looking for info. Customer service is very responsive. The company listens to what customers have to say and acts on it.

Support

Customer support is available to all Capsule users, even without a paid subscription. You can fill out a help ticket through the website or email or tweet your concern. Support hours are during regular business hours, Monday - Friday. You can also help yourself using online resources such as blogs, how-to videos, articles, and guides.
Wise Agent also lets you stay in touch with minimal effort. Some communications, such as email follow-ups, can be entirely automated. The CRM also allows you to email, text, dial, and even send videos directly from the contact record.

Who is it for?

The strongest attribute of Capsule CRM is its simplicity and, accordingly, ease of use. You get just enough functionality to manage contacts and boost your sales cycle. There are no complicated dashboards or endless customization options. But if you need marketing and customer service tools, phone support, or advanced reporting options, this software is not the best match for your business.
Wise Agent is a CRM and Real Estate software company with a client-centric approach. It's no surprise that they're the most coach-recommended CRM in the industry, having been built and enjoyed by agents all around the United States.

Ease of Use

4.6
4.1

Support

4.5
4.6

API Access

yes
no

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison