Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Accelo is designed for service-based businesses. All-in-one professional services company system simplifies the management of all your client work, from prospect to payment and all in between. Accelo, which is simple to use, automatic, and intelligent, allows you to finally operate your complete business in the cloud. You may enjoy the most streamlined, integrated, and powerful Service Operations Automation software that allows you to effortlessly link all of your business's moving components in one cloud-based platform. You can forecast using sophisticated features like automatic email capture, automated timesheets, custom reporting, and intelligent business processes that alert you if things are going off track, you can forecast the future and make sure you keep your revenue growth in sight.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Accelo is the ServOps platform you've been looking for. Accelo, which is easy to use, automatic, and intelligent, allows you to finally operate your complete business in the cloud. Experience the most streamlined, integrated, and powerful Service Operations Automation software that allows you to quickly link all of your business's moving components in one cloud-based platform.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Accelo CRM provides you with Help Guides to get work done faster or you may watch how-to videos in Accelo’s Video Library. Accelo provides two different APIs - Forms API and RESTful API. Besides, you can share knowledge, promote discussion and interact with Accelo users from around the world on the Accelo Community or FAQ section.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
This solution is appropriate for companies of all sizes in a variety of industry verticals, as well as any professional service organization that services customers and bills for time. Accelo centralizes all customer service procedures, as well as team schedules and projects.

Ease of Use

4.6
4.1

Support

4.6
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison