Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Daylite CRM is specifically designed for Apple users. If your business is standardized on the Apple product suite, Daylite can work wonders for your productivity and profitability. It offers standard CRM features for sales and marketing, plus some unique functions not found elsewhere. For example, Daylite integrates with Siri for a hands-free CRM experience. It also offers project management. Built for teams of up to 100 users, subscription plans begin at $US 24/user/month.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
If you work in the professional services industry, managing a vast array of projects and tools is one of your biggest challenges. Daylite creates a fully customizable platform that integrates with all your other tools. It eliminates the need for several disparate apps, such as project management, calendar, word processing, and note-taking apps. You can also manage (versus juggle) several clients and projects from a single login. Daylite CRM leverages the existing power of your Mac-based tools to give you an affordable CRM that is user-friendly too. The software integrates seamlessly with all Apple products and has a look and feel that will be familiar to any Apple user.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
When problems arise, advanced support techniques ensure a speedy response time. We can ensure that your Daylite database runs smoothly and that correct backups are in place to prevent data loss.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Daylite combines powerful functionality with a great price. Unlike other platforms that cast a wide net, Daylite is a niche system. It's specifically designed for Apple products and professional service industries, such as real estate, law, and recruitment. It comes with features for sales and marketing, as well as a strong project management suite.

Ease of Use

4.6
4.4

Support

4.6
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison