Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Deskera is a packed management platform with a variety of modules and functions that can address nearly any issue facing modern enterprises. Deskera has a scalable solution for everyone, from ERP to payroll management. Deskera is an appropriate solution for medium and large-sized organizations, as well as those who are still defining their management needs, due to its comprehensive software offering. This software may be used by businesses in any industry, making Deskera an enticing solution.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Deskera Customer Relationship Management Software provides a web-based CRM solution that provides an organization with a unified view of its customers and helps to automate critical sales processes ranging from lead qualification to promotional campaigns, allowing decision-makers to easily implement customer-centric strategies and ensure effective sales management.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Deskera CRM allows you to see and manage documents. With safe information distribution, you can easily search for documents. With Deskera CRM's permission-based sharing feature, you can ensure secure collaboration. Customer cases can be assigned to process owners. Track and resolve outstanding cases. Priorities may be added, progress can be tracked, and the client life cycle can be managed all through one smooth integrated system.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Growing companies or startups seeking a low-cost platform to handle contacts, deals, pipelines, sales team activities, marketing campaigns, corporate knowledge base, and support tickets.

Ease of Use

4.6
4.2

Support

4.6
4.2

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison