Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Greenrope is a cloud-based software product that offers a single platform for CRM and marketing automation to assist in the alignment of marketing, sales, and operations. Using built-in templates and simple tools, users can construct compelling landing sites and email campaigns. Connect your social network accounts, e-commerce site, event registration, mobile marketing platform, and analytics platform to gain a comprehensive view of each prospect. For organizations migrating from a non-integrated solution, Greenrope provides a credit to cover contract termination fees.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
The system itself is very easy to use and you don't need to have a technical knowledge background to get started. Moreover, the team is all very helpful and is always ready to give different suggestions to suit your needs. It has a neat and easy to use user interface. It does not charge per user unlike other software of the same genre. For improved creativity and conductivity, its dashboards can be customized with different colors, icons and styles. It is an affordable alternative to many software of its nature and is constantly improving with every update.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
As a GreenRope user, you have access to their friendly and professional support team 24 hours a day, 7 days a week. Call them, chat online, email, or use their ticketing system. They are always able to assist you. They take pleasure in their support and strive to provide you with the best in the business. With a GreenRope subscription, you have full access to all Sales, Marketing, and Operations capabilities. At every subscription level, everything is always included.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
GreenRope is a customer relationship management (CRM) solution designed for small business owners in all industries who want to combine their email marketing, sales, social media, event, and project management into a single cloud-based platform.

Ease of Use

4.6
3.8

Support

4.6
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison