Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
LionDesk is a full-featured CRM designed for sales and business professionals. The platform is dedicated to the real estate sector, with numerous unique features for agents and brokers. LionDesk will assist you in reaching out to more leads, connecting buyers with properties, and automating administrative tasks. Hundreds of applications, including major real estate tools like Trulia and Zillow, are also integrated into the platform. LionDesk is a popular option in the business since it is simple to use and affordable.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Onboarding is made simple with Liondesk. APIs sync your existing data from email, contacts, calendar, and other applications to the CRM once you subscribe. Users benefit from a simple and contextual record-keeping system that is auto-filled with business data. In the left sidebar, you'll find a simple menu of LionDesk's key functions: contacts, properties, tasks, deals, calendar, and more. In comparison to CRMs that constantly develop their software, the user interface is clunky. Many LionDesk customers were unimpressed by a long-awaited UI upgrade. The platform, from the other hand, is always adding new and creative features, such as video emails and AI lead follow-up.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
LionDesk support is available through the LionDesk Help Center, which offers agents with a number of resources, including step-by-step instructions for utilizing the platform. The Help Center also provides simple video lessons that walk you through each component of the CRM, drip campaigns, dialer, and more. Simply use the search box to choose the right topic and browse through related results. If you can't find the answers you're looking for in the Help Center, LionDesk help is provided by phone, email, and a contact form on the Help Desk website. When representatives are available, you may also use the LionDesk live chat option, or book an appointment with a Support Hero to handle your questions immediately.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
LionDesk is ideal for single agents, small to medium teams, and big brokerages that wish to better manage and nurture leads in one location. The platform provides a powerful and user-friendly CRM, lead nurturing tools, and transaction monitoring capabilities, making it a great solution for a wide variety of real estate professionals.

Ease of Use

4.6
4

Support

4.6
3.8

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
no

Task Management

yes
yes

Social Integration

no
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison