Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Oracle CRM can assist firms in optimizing their sales processes and, as a result, increasing sales productivity. Oracle CRM, a market leader in CRM, features a rich, comprehensive, and user-friendly interface, as well as several deployment models and market segments. Businesses and sectors will find it simple to manage customer relationships using Oracle CRM. Oracle CRM assists firms in making wiser business decisions by allowing you to oversee and manage the many stages of the customer connection. Oracle CRM can automate many processes, from lead qualification and categorization to opportunity tracking and management.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
The best thing about Oracle CRM is that it doesn't require you to go through complicated installation procedures or buy other software to use it. The software identifies your development environment and accesses your business logic and service-related data via its extensive set of APIs. The solution allows for automated authentication within your networks and portals and does not require login credentials every time you use it. You will be able to address even the most complicated CRM issues effectively and enhance productivity more than with any other CRM thanks to the intuitive and user-friendly technologies utilized to design Oracle CRM.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Oracle support delivers comprehensive maintenance, features, and functionality for Oracle products including Oracle E-Business Suite, Hyperion, JD Edwards EnterpriseOne, PeopleSoft, Siebel CRM, Oracle Database, software, systems, and storage products.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Leading enterprise-grade relational database that offers secure data management and transaction processing for enterprise-scale database technology stored in the cloud or on premises.

Ease of Use

4.6
3.9

Support

4.6
3.9

API Access

yes
yes

Free Trial

yes
no

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
no

Task Management

yes
no

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison