Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Propertybase offers a vast suite of products, from website creation to listing management to back-office automation. The price may make it out of reach for small businesses, with the basic plan starting at US$ 399/month. However, it's an end-to-end real estate solution with plenty of tools to speed your sales cycle, stay on top of listings, and market to prospects.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Propertybase offers two editions. The Propertybase GO edition is an out-of-the-box product. It's best for businesses that want easy adoption and a simple user experience. It offers a comprehensive set of CRM tools for real estate that any agency would find useful. However, it's not as customizable as other platforms, and the analytics are somewhat basic. The Propertybase Salesforce edition is a customizable platform. It requires more time to build out your personalized software solution. It's better for more complex agencies with an international presence. Both customization and training take more time compared to Propertybase GO. It's a tailor-made system that offers deep data analysis.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
A Propertybase website is included in your subscription. This will save you the cost of hosting and developing your own site. Plus, the CRM will send all web behavior directly to your customer profiles. You can see favorited properties, saved searches, page views, search criteria, plus how they navigate around your page.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Propertybase is the world's leading real estate marketplace. In more than 60 countries, we work with brokers and agents in the residential, commercial, and developer markets. The Propertybase platform streamlines and simplifies the real estate company by establishing repeatable, simplified, and effective processes for managing the whole sales cycle.

Ease of Use

4.6
4.4

Support

4.6
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
no

Task Management

yes
yes

Social Integration

no
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison