Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Salesflare updates your address book and records all interactions with the people you contact. It collects information from social media, company databases, phone calls, emails, and calendars and presents it to you in automated customer timelines that tell you all you need to know. Salesflare will tell you and remind you what to do with leads so that no deals go through the cracks. Salesflare works with anything you work with and wherever you work. Use it on PC, mobile, or from a sidebar in your email inbox. Salesflare may be extended even further by integrating with 400+ other productivity apps, such as Google Apps, MailChimp, Trello, and Slack.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Considering that Salesflare is a cloud-based service, getting it up and running should be easy. You don't require any specialized technical knowledge. The entire process is as simple as joining up with your personal and company information, followed by the integration of important applications such as Gmail and Outlook. Salesflare includes a user interface that follows the natural flow of sales pipelines. Moreover, despite the fact that it includes a number of management tools, automation resources, and customization possibilities, the entire system is well-organized and simple to use. The dashboard is intended to help you streamline and coordinate your sales process from the beginning. You can quickly track various deals, view client activities, launch campaigns, generate leads, and so on.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Salesflare uses Intercom, an excellent support chat service that allows users to keep in touch with future and present clients in order to resolve any and all of their Salesflare requirements. The chat is meant to assist clients with issues that cannot be resolved through the knowledge base or YouTube videos. The knowledge base was created by the same experts that manage customer support and relations, and it answers all of the frequently asked questions as well as others. Customers with concerns, recommendations, or questions about Salesflare can contact the company via chat on the website.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Salesflare is the smart CRM that small businesses selling B2B love to use. It is a zero-input sales pipeline application that thinks and works for its user rather than the other way around. Ideally suited for small and medium-sized B2B companies looking to sell more with less effort. Thousands of agencies and fast-growing businesses all around the world rely on it. The primary users are marketing agencies, software companies, startups, consulting firms, commercial real estate agencies, non-profits, pharmaceutical corporations, and manufacturing.

Ease of Use

4.6
4.7

Support

4.6
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison