Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Sales Junction is a web-based CRM application designed to satisfy the expectations of small businesses. It may be used to enhance lead conversions as well as to eliminate mistakes and inconsistencies in client data. Because it does not require any on-site installs, Sales Junction is an ideal online solution for budget IT workers. Simply put, it keeps the teams and groups organized and productive.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
It is simple to use, adaptable, and intuitive. Sales Junction has become easier to use and modify with time, and the support is just fantastic. They are timely, polite, and receptive to program improvement recommendations.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Real people providing real support. Support is available via email and over the phone. Other help options include online case submission, knowledge base and video tutorials.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
SalesJunction provides web-based sales force automation (SFA) and customer relationship management (CRM) to small and midsize businesses with sales and customer support teams. It is designed to help special food providers, realtors, architects, creative companies, attorneys, consultants, contractors, hotels, developers, distributors, manufacturers, service providers and also for many other startup businesses.

Ease of Use

4.6
4.5

Support

4.6
4.7

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
no

Task Management

yes
no

Social Integration

no
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison