Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
SharpSpring marketing automation software has comprehensive features to serve a wide range of sales and marketing demands. It is a cloud-based solution that incorporates CRM, sales connectors, and programmable and automated marketing campaigns for email, social, mobile, and content. SharpSpring has the power and ease of use to capitalize on any digital marketing tips you want to employ.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
SharpSpring provides a robust yet user-friendly platform for marketing automation needs throughout the marketing and sales landscape. The platform has built-in visualizations that allow you to easily assess lead scoring, develop experiences with branching logic, and construct dynamic forms and landing pages. SharpSpring, most significantly in today's fast-paced marketing world, offers a variety of set-it-and-forget-it automations across its feature set. Automations like dynamically changing form fields or activating lead outreach depending on intended experiences are crucial to providing tailored, profitable experiences.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
SharpSpring assistance is available in a variety of formats. Users can receive one-on-one assistance by filing tickets through a support site. There is also a phone line that consumers may call for direct assistance Monday through Friday from 8 a.m. to 8:30 p.m. Users can also receive contextual assistance within the app. The app contains a multitude of useful instructions that are merely a few taps away. There's also a large knowledge library and peer network to help you troubleshoot and learn more about SharpSpring.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
SharpSpring is an excellent choice for medium and big organizations, as well as marketing agencies and companies. Its ease of use and broad feature set also make it an excellent choice for smaller firms, as long as they have a solid marketing strategy and the financial resources to support the system. SharpSpring might be used by smaller organizations as a one-stop shop for CRM, lead management, and critical marketing needs, as well as critical marketing automations.

Ease of Use

4.6
4.8

Support

4.6
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison