Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Spiro is a platform for proactive relationship management. Spiro, which is based on artificial intelligence, offers a unified solution that combines standard CRM, sales enablement, and telephony. Spiro's AI function analyzes sales data and makes recommendations to sales representatives. It functions as a personal assistant to the sales team, reminding them to update contacts, modify pipeline status, and report on sales progress, among other things. The automatic sales reminders assist sales representatives in staying awake for impending client encounters. Users can phone or text clients prior to their meeting using the built-in calling and messaging facilities.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Creating a contact profile is no longer a manual task. All you have to do is enter an email from a prospect into the Spiro system and the software will automatically extract all the necessary information such as name, company details, contact details, etc., and create a profile. Spiro is a highly intelligent CRM that instantly recognizes existing information in your database, thus preventing the creation of duplicate contacts. You no longer have to spend hours managing and profiling your contacts or checking for duplicate entries. Spiro makes it all quick and easy.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Spiro will provide an implementation service to help our customers set up and configure Spiro. We will also provide end-user and admin training as specified in a Statement of Work. Ongoing support will be provided to Spiro’s customers’ users at no additional charge for Spiro’s customers. Support is available on weekdays, excluding US holidays, during local business hours.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Sales teams at mid-sized B2B firms. Manufacturing, insurance, banking, real estate, logistics, software, and many other industries are among its clients. Spiro is an AI-powered CRM for mid-enterprise B2B sales teams. Spiro automates the creation of contacts, the organization and classification of prospects, and the proactive recommendation of the next steps to drive all of your team's deals ahead. Spiro automates sales by providing managers with intelligent sales data that assist them in transforming their sales team into a sales machine

Ease of Use

4.6
4.5

Support

4.6
4.7

API Access

yes
yes

Free Trial

yes
no

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison

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