Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Streak's customizable workflows allow you to track multiple activities (such as sales, hiring, and project management), as well as manage distinct client profiles by organizing all of their essential contact information, personal characteristics, and related information. Streak also provides a variety of other features to help you be more efficient, such as mail merge, email tracking, and pre-written templates. You can also assign tasks, create reminders, and share pipelines to help your organization collaborate.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
The Streak platform is fully based in Gmail and seems to be a sophisticated spreadsheet. When you read an email, you can see both your pipeline and processes. Because you don't have to move between windows and logins, this saves users a lot of time. Streak CRM is designed to support sales, customer service, and project management teams. It may, however, be fully adapted to your specific business situation. The pipelines are completely configurable, allowing you to design your own stages and fields. Colors, custom fields, and stages may also be used to adapt project management and workflows to your business operations.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
Streak CRM provides its users with Streak University, where you can find a range of informative videos to find the solution to your issues. You can get advice or answers from Streak’s team on troubleshooting, integrations, pipelines questions and more. You can leave your question on their forum or simply read the FAQs section. Besides, you can fill in the contact form and connect with the support team of Streak company.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Streak is a lightweight CRM that is suited for start-ups, small/medium enterprises, and smaller teams within commercial/enterprise companies.

Ease of Use

4.6
4.4

Support

4.6
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison