Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
Teamwork CRM is a cloud-based system that creates a unified portal for sales, marketing, and business operations. You can use it to create and automate workflows, turn over projects quicker, and manage clients from start to finish. The system is simple, yet powerful enough to manage dozens of projects at once. As the name suggests, this CRM is enhanced with collaboration tools for both teams and clients.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
Teamwork CRM adapts to your business model, providing custom views, custom data sorting, custom pipelines and fields. You can also turn company data into eye-catching graphics, from sales stats to your task completion rates. Kanban, Agile, and Waterfall workflows are all available. Plus, it’s easy to navigate the platform. You can remove the apps you don’t need, and activate the ones you do. That way you don’t get bogged down with alerts, options, and processes not relevant to your day-to-day workflow. You can work with as much (or as little) complexity as you need. The company also issues frequent updates and improvements, addressing user complaints. If you’re looking for an easy and adaptable CRM with a responsive customer support team, Teamwork CRM is a good option. As for potential hiccups, Teamwork CRM encourages users to integrate with its own product line. As such, it doesn’t offer a lot of native integrations for other products, and many big names are missing from its lineup. However, it does connect with Zapier and other third-party integration platforms.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
You can get support from Teamwork CRM via chat, informative webinars, and documentation.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
Manage your sales pipelines for optimum success. Teamwork CRM can help you organize your process, manage your pipeline, report on what matters and grow the bottom line - across all sales functions.

Ease of Use

4.6
4.4

Support

4.6
4.8

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison