Overview

What's better than closing a deal with a customer? Closing more deals! Close CRM is loaded with tools to speed up your sales cycle, such as a speed dialer, email automation, and embedded communication for phone and SMS. These tools will improve your speed to lead, a proven strategy for converting more customers. Close CRM also keeps the interface simple by focusing on just one thing--sales.
VipeCloud's user-friendly software, which includes email marketing, marketing automation, and a sales CRM, will significantly speed team development and improve sales processes. Task management, lead scoring, email marketing, document storage, social media connections, and mobile access are all important aspects. VipeCloud's marketing package, which includes workflow automation and lead scoring, assists sales teams in prioritizing the most promising prospects. Users may send and track emails, set up and automate outreach programs, manage and segment contact lists, and link email marketing to website visitor behavior.

Ease of use

From a single dashboard, you can manage leads and interact with customers. From within the client record, you can make calls, email, add notes and tasks, and change your lead status. Close CRM also lets you automate email campaigns, and track the opens, click rates, and other KPIs. If you make a mistake, the system offers an undo button. Close also makes long lists of sales calls a breeze with built-in VoIP telephony to 200 countries. You can record conversations and develop an effective calling strategy based on successful conversations. You can even redirect calls to another sales rep. SMS messaging is another tool you get with Close CRM. You can send bulk messages to notify clients about special offers and new products. In addition to making communication easy, the interface itself is easy to navigate. Close CRM keeps the UI simple by focusing only on sales tools and communication. Close CRM makes paying easy too. You can drop out of your plan at any month. They will keep your data for a prescribed time, so it's there waiting if you decide to come back to the platform. Alternatively, subscribe to an annual contract, and you'll receive a 15% discount.
VipeCloud is easy to use, and free training is provided for Pro plans and above. To be sure, many firms don't require much support because the procedure is delightfully easy. The user interface is a little dated and unimaginative, but it couldn't be simpler to use. Integration with your email allows many sales representatives to work directly from their inbox. Even inexperienced users can easily add new contacts, schedule tasks, and generate opportunities. The CRM is never an obstacle to your progress. It may be configured to function the way you do, with configurable pipelines, workflows, fields, and other features. The only drawback is that as you gain flexibility, you pay more.

Support

Close CRM offers email support Monday through Friday, 9 am - 7 pm. The speed of response depends on your subscription tier. The most expensive plan has a response time of up to 6 hours and may include such extra services as a screen share support, service-level agreement, and a dedicated account manager. There is also an extensive online knowledge base.
With VipeCloud you’ll get 24/7 support, help center with a variety of answers including videos. You can easily write an email or call a support team. All data is available in the website footer.

Who is it for?

Close CRM is designed for small to midsize businesses looking to improve their customer relationships and improve sales performance. If you're looking for a combination of telephony, marketing automation, and reporting tools, Close CRM is worth considering. If you're unsure whether this software fits your requirements, a 14-day free trial is available.
VipeCloud is a cloud-based sales and marketing customer relationship management (CRM) system designed for small and midsize businesses in a variety of industries. It enables organizations to stretch marketing and sales budgets farther. Consolidating your "stack" into a single system will increase your company's efficiency, flexibility, and ability to develop faster.

Ease of Use

4.6
4.5

Support

4.6
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

no
yes

Task Management

yes
yes

Social Integration

no
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison