Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Accelo is designed for service-based businesses. All-in-one professional services company system simplifies the management of all your client work, from prospect to payment and all in between. Accelo, which is simple to use, automatic, and intelligent, allows you to finally operate your complete business in the cloud. You may enjoy the most streamlined, integrated, and powerful Service Operations Automation software that allows you to effortlessly link all of your business's moving components in one cloud-based platform. You can forecast using sophisticated features like automatic email capture, automated timesheets, custom reporting, and intelligent business processes that alert you if things are going off track, you can forecast the future and make sure you keep your revenue growth in sight.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Accelo is the ServOps platform you've been looking for. Accelo, which is easy to use, automatic, and intelligent, allows you to finally operate your complete business in the cloud. Experience the most streamlined, integrated, and powerful Service Operations Automation software that allows you to quickly link all of your business's moving components in one cloud-based platform.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
Accelo CRM provides you with Help Guides to get work done faster or you may watch how-to videos in Accelo’s Video Library. Accelo provides two different APIs - Forms API and RESTful API. Besides, you can share knowledge, promote discussion and interact with Accelo users from around the world on the Accelo Community or FAQ section.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
This solution is appropriate for companies of all sizes in a variety of industry verticals, as well as any professional service organization that services customers and bills for time. Accelo centralizes all customer service procedures, as well as team schedules and projects.

Ease of Use

3.7
4.1

Support

3.5
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison