Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Deskera is a packed management platform with a variety of modules and functions that can address nearly any issue facing modern enterprises. Deskera has a scalable solution for everyone, from ERP to payroll management. Deskera is an appropriate solution for medium and large-sized organizations, as well as those who are still defining their management needs, due to its comprehensive software offering. This software may be used by businesses in any industry, making Deskera an enticing solution.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Deskera Customer Relationship Management Software provides a web-based CRM solution that provides an organization with a unified view of its customers and helps to automate critical sales processes ranging from lead qualification to promotional campaigns, allowing decision-makers to easily implement customer-centric strategies and ensure effective sales management.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
Deskera CRM allows you to see and manage documents. With safe information distribution, you can easily search for documents. With Deskera CRM's permission-based sharing feature, you can ensure secure collaboration. Customer cases can be assigned to process owners. Track and resolve outstanding cases. Priorities may be added, progress can be tracked, and the client life cycle can be managed all through one smooth integrated system.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Growing companies or startups seeking a low-cost platform to handle contacts, deals, pipelines, sales team activities, marketing campaigns, corporate knowledge base, and support tickets.

Ease of Use

3.7
4.2

Support

3.5
4.2

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison