Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Edge CRM is a standout sales CRM that offers much more than the standard CRM features. Every function has been thoughtfully designed to make your staff invested in using the software. With new features such as gamification and value-based task management, Edge CRM quickly gets users onboarded and active in using all its tools. It proves its worth–day one–as salespeople can sell, collaborate, and take care of administrative tasks with ease.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Edge is loaded with features to save you time. Create a proposal with just a few clicks using an Edge template. Or, you can customize your own. You can also create templates for bills, invoices, and other standard sales documents Emails templates are also available to be personalized to your process and clients. Edge CRM offers a task manager that can be public and integrated with staff calendars. It’s easy to coordinate on projects, even when working remotely. It also offers value-based analysis, calculating whether your time was well spent.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
They promise an in-depth training and undeterred support to your team from day one. It’s time to revolutionize your sales process.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Edge offers CRM solutions for many verticals, including pharmaceuticals, laboratories, manufacturing, consulting, and chemicals. It was made for salespeople by salespeople, and comes equipped with some unique features that make the software more engaging. You can motivate staff to outperform each other with gamification features. There are also loads of productivity tools to keep your staff focused on sales, while the CRM takes care of rote work.

Ease of Use

3.7

Support

3.5

API Access

yes

Free Trial

yes

Free Version

no

Contact Management

yes

Molile Access

yes

Task Management

yes

Social Integration

yes

Email Marketing

yes

Analytics & Dashboard

yes

Lead Management

yes

Marketing Automation

yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison