Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
LionDesk is a full-featured CRM designed for sales and business professionals. The platform is dedicated to the real estate sector, with numerous unique features for agents and brokers. LionDesk will assist you in reaching out to more leads, connecting buyers with properties, and automating administrative tasks. Hundreds of applications, including major real estate tools like Trulia and Zillow, are also integrated into the platform. LionDesk is a popular option in the business since it is simple to use and affordable.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Onboarding is made simple with Liondesk. APIs sync your existing data from email, contacts, calendar, and other applications to the CRM once you subscribe. Users benefit from a simple and contextual record-keeping system that is auto-filled with business data. In the left sidebar, you'll find a simple menu of LionDesk's key functions: contacts, properties, tasks, deals, calendar, and more. In comparison to CRMs that constantly develop their software, the user interface is clunky. Many LionDesk customers were unimpressed by a long-awaited UI upgrade. The platform, from the other hand, is always adding new and creative features, such as video emails and AI lead follow-up.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
LionDesk support is available through the LionDesk Help Center, which offers agents with a number of resources, including step-by-step instructions for utilizing the platform. The Help Center also provides simple video lessons that walk you through each component of the CRM, drip campaigns, dialer, and more. Simply use the search box to choose the right topic and browse through related results. If you can't find the answers you're looking for in the Help Center, LionDesk help is provided by phone, email, and a contact form on the Help Desk website. When representatives are available, you may also use the LionDesk live chat option, or book an appointment with a Support Hero to handle your questions immediately.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
LionDesk is ideal for single agents, small to medium teams, and big brokerages that wish to better manage and nurture leads in one location. The platform provides a powerful and user-friendly CRM, lead nurturing tools, and transaction monitoring capabilities, making it a great solution for a wide variety of real estate professionals.

Ease of Use

3.7
4

Support

3.5
3.8

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison