Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Marketing 360 is an all-in-one marketing platform that assists eCommerce stores, enterprises, small businesses, and entrepreneurs in increasing sales and growing their brand. It combines digital marketing tools, website designs, and professional marketing services, offering online businesses with an integrated internet marketing solution for campaign management. Marketing 360 has three key purposes: to gather and use data for specific marketing goals, to add human knowledge to better campaigns, and to make online marketing data from all resources available in one easy-to-access interface.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Marketing 360 CRM is pretty easy to use and allows you to maximize. You will be able to see very clearly what the cost of each component of the digital program is. The CRM is very easy to use and allows us to maximize each lead. The emails can be automated based on various selections. It is a great platform for digital marketing for small businesses.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
In the help center you’ll get app walkthrough videos, tutorials, best practices and more when you browse our extensive support documentation. Besides, you may log in to see your dedicated point of contact. Call, text, email or schedule a call with them to get help, or call our main lines. Subscribe to them on YouTube for marketing tips, how-to videos, webinars and more to grow your brand.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Marketing 360 is used by over 20,000 small businesses to manage and grow their businesses. The platform is designed for small- to medium-sized businesses to deliver certified digital marketing software solutions and provide those organizations with unrestricted access to marketing professionals like software/website developers, SEO specialists, content writers, marketing experts and video producers who have a clearer understanding of their digital marketing needs.

Ease of Use

3.7
4.6

Support

3.5
4.8

API Access

yes
no

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison