Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Neon One is one of the biggest names in non-profit software. They handle 35,000 charities and nonprofits. Every aspect of giving, outreach, and grant management is covered with their comprehensive platform. You can even build customized databases around donors, volunteers, partners, and government institutions.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
The customizable dashboard comes with retention widgets, note tracking, donation tracking, and every possible detail you need to know about your givers and volunteers. Instead of being siloed on spreadsheets, this data can be used strategically. For example, creating lists of people who volunteer around the holidays vs. summers. You could even separate prospects into groups based on their personal reason for investing in the charity.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
Help staff and volunteers quickly engage members with built-in: email, marketing, event management, and reporting features. Member management software made easy - with trusted partners like QuickBooks, Constant Contact, and MailChimp.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Neon One is built for small to midsize non-profits. It can juggle all the moving pieces of your charity organization–from volunteers to events to fundraising and more. This established company has helped serve 35,000 non-profits and counting. Make A Wish Foundation and Big Brothers Big Sisters are just a few of the notable clients who use Neon One to build their mission.

Ease of Use

3.7

Support

3.5

API Access

yes

Free Trial

yes

Free Version

no

Contact Management

yes

Molile Access

yes

Task Management

yes

Social Integration

yes

Email Marketing

yes

Analytics & Dashboard

yes

Lead Management

yes

Marketing Automation

yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison